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Customer Service Staffing Consultant

Location:
Albuquerque, NM
Salary:
60,000
Posted:
August 09, 2022

Contact this candidate

Resume:

Elaina Goodridge-Thomas

Albuquerque, NM *****

adr2fi@r.postjobfree.com

+1-925-***-****

I am seeking a full time, hybrid, remote or in office position in the HR, Payroll, marketing or training fields. I am a professional with 30 years of experience in varied positions including B2B sales, admissions, telecommunications, recruiting, human resources, corporate sales training, and staffing. My vast experience makes me an all-around excellent team member and leader. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Payroll Specialist

INVO PEO - Albuquerque, NM

December 2021 to Present

• Gather information on hours worked for each employee from client contacts

• Calculate the correct pay amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system

• Receive approval from upper management for payments when needed

• Prepare and execute pay checks and/or stubs through HRIS and distribute accordingly.

• Keep track of hourly rates, wages, compensation benefit rates, new hire information etc.

• Address issues and questions regarding payroll and billing from client Director Of Admissions

Phoenix Truck Driving School - Albuquerque, NM

July 2019 to December 2021

• Recruit, interview, and enroll new students in CDL classes

• Counsel ongoing students throughout the process

• Strengthened student retention in order to promote graduation from the program

• Review resumes, and interview administrative support

• Managing accounts payable using quick books and excel

• Handled accounts payable for separate vendors

• Established and maintained relationships with new and existing vendors

• Ensured bills and payroll were paid in a timely and accurate manner per departmental procedures

• Processing due invoices for payments

• Compared purchase orders, prices, terms of payment and other charges

• Processing transactions and performed accounting duties such as account maintenance, recording entries and reconciling books of accounts

Client Services Manager

Centria Healthcare - Albuquerque, NM

November 2018 to December 2019

• Interviewed and hired behavior technicians

• Managed a team of 40 behavior technicians

• Negotiated prior authorizations and insurance approvals

• Met with families to determine their service frequency, location, and schedule

• Opened new client cases and entered client data

• Reconciled accounts and paid vendors

• Prepared bank deposits and recorded checks.

Admissions Representative

Brookline College - Albuquerque, NM

January 2018 to November 2018

· Recruited prospective students and provided leads to the online program

· Connected with students and guided them through the admissions enrollment process

· Completed all enrollment paperwork with accuracy

· Increased student retention by following up with each enrolled student prior to orientation and during the semester

· Mastered the Velocify CRM system

· Provided admissions presentations to groups at trade shows and networking events Staffing Consultant (Contract Role)

Veritude (at Fidelity Investments) - Albuquerque, NM January 2017 to December 2017

· Reviewed resumes, pre-screened, and scheduled candidates for interviews

· Acquired knowledge of our business unit objectives

· Utilized knowledge of the skills, experience, and competencies required to develop sourcing strategies with the staffing manager to meet the company's immediate needs

· Developed higher-level skills in sourcing, interviewing, and retention

· Coordinated with other Talent Acquisition groups to share candidates for multiple opportunities

· Partnered with Candidate Sourcing Team and hiring managers Indirect Account Manager

Verizon Wireless - Walnut Creek, CA

January 1999 to December 2008

· Assisted National Indirect Retailers with consultation, training, merchandising and customer support.

· Consistently met and exceeded sales objectives

· Managed varied market locations to grow and maintain existing customer base while delivering superior customer service.

· Provided problem-solving and solutions to staff

· Worked remotely and provided on-call support when needed Education

Bachelor of Science (In Progress) in Criminal Justice Brookline College - Albuquerque, NM

March 2017 to Present

Associate of Occupational Science in Culinary Arts California Culinary Academy

2003

Skills

• Account reconciliation

• Accounting

• Accounts payable

• QuickBooks

• HR Sourcing

• Talent Acquisition

• Human Resources

• Social media management

• Inside sales

• Google Suite

• Salesforce

• Communication skills

• Microsoft Excel

• Sales

• Customer relationship management

• Conflict management

• ATS

• Recruiting

• Time management

• ADP

• Customer service

• Typing

• Microsoft Office

• English

• Clerical experience

• Succession planning

Certifications and Licenses

Professional In Human Resources



Contact this candidate