Waiter Team Member

JAYDEV SAHOO

CARRER OBJECTIVE:

To work in a professional work driven environment of a reputed organization where I can utilize my knowledge and skills which would enable me to grow by fulfilling organizational goals.

PROFESSIONAL QUALIFICATION :

Bachelor degree in Hotel Management from Sikkim Manipal University, India.

Graduate Diploma in Hotel Management from Jagannath International Management School (JIMS) Kalkaji, New Delhi, India.

ACADEMIC QUALIFICATIONS:

●12th passed Examination from C.B.S.E, India(2004)

●10th passed Examination from C.B.S.E, India(2002)

WORK EXPERIENCES:

AUGUST 2021 TO AUGUST 2022

PROPERTY- MSC CRUISE SHIP

POSITION- WAITER

OCTOBER 2020 TO JULY 2021

PROPERTY- ONLY BAR AND RESTAURANT (NEW DELHI)

POSITION- TEAM LEADER

NOVEMBER 2019 TO JUNE 2020

PROPERTY- MSC CRUISE SHIP

POSITION- JUNIOR WAITER

OCTOBER 2017 TO AUGUST 2019

PROPERTY- JUMEIRAH BEACH HOTEL (5 STAR HOTEL BAED IN DUBAI)

POSITION- BAR WAITER

OCTOBER 2016 TO SEPTEMBER 2017

PROPERTY- 800 DEGREES (ITALIAN RESTAURANT BASED IN DUBAI)

POSITION- TEAM MEMBER/FLOOR INCHARGE

MAY 2010 TO DECEMBER 2015

PROPERTY- TAJ MAHAL HOTEL (5 STAR HOTEL BASED IN NEW DELHI, INDIA)

POSITION- SENIOR WAITER

JULY 2009 TO APRIL 2010

PROPERTY- THE PARK HOTEL (5 STAR BOTIQUE HOTEL BASED IN NEW DELHI,INDIA)-

POSITION - WAITER

MAIN JOB DUTIES:

Worked as a section holder and also handling restaurant reservations.

Assigning daily duties to all junior staff and conducting daily briefings.

Daily discussing the previous day and monthly Sales report and about the operation flow.

Maintaining a proper coordination between the kitchen and service team.

Giving the highest priority to guest satisfaction and service.

Always working on the cleanliness and hygiene of the restaurant by following proper HACCP standards.

Giving positive feedbacks to my staff and motivating them to perform well.

Maintaining a track of all the positive and negative feedbacks of guests.

Meeting and seating guests with appropriate seating recommendations

Presenting menus and explaining about the concept and special promotions

Making appropriate recommendations of food and drinks

Suggesting and up selling specialty of the menu and special bar drinks

Serving food and beverages timely, avoiding any kind of delay in service

Engaging with the guests and taking necessary feedbacks about the dining experience, solving customer complaints if there are any.

Maintaining a proper coordination among the assistant waiter and the kitchen to avoid any kind of delay in food service.

Handling issues related to the dining experience of our guests.

KEY SKILLS & STRENGTHS :

• Hardworking and ability to work under pressure

• Highly motivated and ambitious.

• Believe in Ethics & respect for every individuals opinion.

• Mental strength, faith in self & believe in Morality.

• Love to shoulder responsibility with pleasure.

• Believe in long term relationship.

• Excellent written and verbal communication

PERSONAL DETAILS:

●Father's name MR. NIMAI CHARAN SAHOO

●Marital Status: Single

●Date of Birth: 08th NOVEMBER 1986

●Telephone/Mobile No: +91-783*******

●Passport number: M6596119

●Email: ******.*********@*****.***

●Nationality: INDIAN

I do hereby certify that the above particular furnished by me are true and correct to the best of my knowledge. I shall be deeply grateful if I am considered favorably.

JAYDEV SAHOO

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