Anitha M

Date of birth: **/**/**** Nationality: Indian Gender: Female

+91-994******* adr2bb@r.postjobfree.com

No :80A/21Gandhiji 4 th Street kakkanji nagar, Vysarpadi, 600039, Chennai, India

14/02/2018 – 05/05/2021 – Chennai, India

PROCESS ASSOCIATE – TATA CONSULTANCY SERVICES

Monitoring real time queues and identify high risk transaction within the portfolio. Observe customer transactions to identify fraudulent activities such as account takeover, friendly fraud, theft and similar other risks. Identify fraudulent transactions and cancel them for further processing. Resolved queued transactions within the services level agreement to reduce potential revenue losses.

Resolve customer issues within the scope of existing SLA. Maintained fraud analysis model to improve efficiency of effectiveness of company system. Generate suspicious activity reports and risk management reports for higher officials Processing Chargeback

Work experience in FATCA,AML-KYC and Banking process, Verifying KYC Documents for Individual, Corporate, Partnership firms etc.,

11/04/2012 – 05/07/2015 – Navalar nagar,chepauk, Triplicane, Chennai, India BACHELOR OF COMPUTER APPLICATION – University of madras Https://www.ideunom.ac.in

Mother tongue(s): TAMIL

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH C2 C2 C2 C2 C2

TELUGU C2 A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user WORK EXPERIENCE

EDUCATION AND TRAINING

LANGUAGE SKILLS

My Digital Skills

Microsoft Office Microsoft Word Microsoft Excel Microsoft Powerpoint Organizational and planning skills

Learning New things and ideas

I like to gain knowledge and searching for different things which iam not aware. I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

INDIA, 05/08/2022

DIGITAL SKILLS

HOBBIES AND INTERESTS

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