Data Entry Registration Specialist

RS Rhonda Spinks

Pasadena, MD ***** 717-***-****

adr286@r.postjobfree.com

PROFESSIONAL

SUMMARY

Dedicated State of MD employee and a professional when it comes to Patients HIPA Laws with history of meeting company goals. Utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Customer Service Rep., Patient Access Registration Specialist position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Accounts Payable and Accounts

Receivable

Subpoena Service

Office Management

Documentation and

Recordkeeping

Call Transfers

Information Services

Customer Inquiries

WORK HISTORY COURT CLERK 6 CRIMINAL CLERKS OFFICE 06/2013 to 09/2016 Baltimore City Circuit Court Baltimore, MD

Maintained court dockets and updated disposition of cases after court hearings and trials.

Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.

Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.

Responded to in-person and telephone requests for information from general public, attorneys and other involved parties. Examined legal documents submitted to courts for adherence to laws and court procedures.

Processed and distributed court orders, probation orders and sentencing information.

Maintained docket calendar and database for Criminal court. Used Criminal Law System to prepare dockets or calendars of cases. Wrote, reviewed and submitted Statistic reports per week for the Criminal Clerks office records.

PATIENT ACCESS SPECIALIST 09/2009 to 05/2013

City Hospital Martinsburg, WV

Collected and validated patient demographics and insurance information. Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy. Obtained signatures from financial responsibility and treatment procedures from patients or guardians.

Collected and entered patient demographic and insurance data into computer database to establish patient's medical record. Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations. Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.

Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Prepared patient identification band and completed admissions papers. Followed document protocols to safeguard confidentiality of patient records.

Facilitated communication between patients and various departments and staff.

OWNER AND OPERATOR OF THE IRISH MOON COFFEE 02/2004 to 11/2007 HOUSE

Self-employed Taneytown, MD

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Maintained up-to-date administrative records to monitor operational conditions.

COURT CLERK 5 02/1995 to 08/2004

Circuit Court For Baltimore City Baltimore, MD

My position was to forecast and schedule for the Jury Commissioner office for the upcoming trials pertaining to the civil and criminal law dockets. this also prepared us to have a flexible staff for the incoming call volume for potential juror pools as needed on a daily basis. I read and interpret daily questionnaires,

Assisted the Grand Jury and Criminal Jury panels by escorting them to and from the courtrooms, To make sure they did not have anyone tamper with them going thru the hallways and buildings.

I had to balance accounts for the jury payroll on a daily basis. communicate in a tact full manner with jurors, judges, law clerks and all general public, either by phone or in person.

Answer questions daily that pertain to having to perform Jury Duty, the laws and amount of time they have to serve or excuse them from service. CRIMINAL RECORDS CLERK 05/1988 to 05/1995

Circuit Court For Baltimore City Baltimore, MD

Compiled information and input into Criminal Clerks database. Maintained ongoing communication with relevant departments to confirm accurate data delivery.

Identified data entry errors and reported to necessary departments. Monitored database updates and verified for correctness. Received incoming calls and handled data requests from internal office personnel.

Executed data verification to detect errors.

Drafted reports for upper management as directed.

Tracked and maintained records for Criminal Clerks department. Outlined appropriate processes and procedures to fulfill and complete inquiries.

Increased data entry efficiency by (93%) through streamlined processes. Sent completed entries to Criminal Clerks file room to be filed away. Completed data entry tasks with accuracy and efficiency. Scanned documents and saved in database to keep records of essential organizational information.

Sorted documents and maintained organized filing process. EDUCATION High School Diploma 06/1980

#70 Southern High School, 1100 Covington Street

My High School Diploma was in Business Education

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