Kevin Sanders Nelson

***** **** ***** #*

Desert Hot Springs, CA. 92240

Phone: 760-***-****

adr26k@r.postjobfree.com

Employment Historv:

Diamond Resorts, Palm Springs, CA.

Real Estate Sales Representative For Vacation Ownership Properties 2018

Worldmark by Wyhdham Indio, CA.

Sales consultant vacation ownership.

Grill Restaurant St. Paul Hotel, Server, St. Paul, MN. Suggested menu items when requested by the customer. Relayed patrons' orders to the kitchen.

Ensured that the order is prepared according to the menu.

2017- 2018

2016-2017

Manager Trainee,"B"ing The Best Hospitality, West Palm Beach, FL. Participated in interviewing hiring developing and terminating as applicable.

2016-2016

Conducted preliminary reviews for hourly raise increases and made appropriate suggestions to management.

Senior Sales Consultant, Joey Autogroup, Pompano Beach, FL. Welcomed customers as they arrive to the dealership or showroom. Conferred with them about their car buying needs.

Provided suggestions on makes and models that best fit customer 's interest and demand.

Manager Trainee Program, Covelli Enterprise, Palm Beach Gardens, FL. Worked with managers to chart out training programs.

Assisted in setting up policies and evaluate work output. Imparted training procedures to familiarize employees.

Food & Beverage Supervisor, Sheraton Clayton Plaza Hotel, St. Louis, MO. Assisted with weekly Liquor ordering, monthly liquor inventory.

Reviewed and submitted liquor invoices to Accounts Payable. Directed operations in both the front and back of the house.

Reading Specialist Volunteer, Barack and Michelle Obama Elementary School, St. Paul, MN. Assisted and promoted 2"d graders to help improve their reading ability.

Server, The Lexington Restaurant, St. Paul, MN. Served food as it arrives and refill glasses. Prepared tables by laying table cloth and dishes. Offered desserts and drinks to patrons.

2015-2016

2014-2015

2013-2014

2011-2012

2011-2012

Club Concierge, Sheraton St. Louis City Center, St. Louis, MO. 2009-2010

Welcomed guests as they arrived at the hotel and inquired into how they would like to be assisted.

Provided information to guests or visitors regarding reservations and hotel services and ensured that they are being serviced by the right staff member.

Answered telephone calls and provide callers with information on services and room availability.

Server, Four Seasons Hotel, St. Louis, MO.

Delivered food items to tables in a professional and timely manner.

2008-2009

Ensured that food presentation is up to the mark. Provided customers with checks and took payments.

Concierge, Starwood Properties (Sheraton Hotel), St. Louis, MO. Provided customers with highest quality customer service. Provided all guest with the WOW experience.

Ensured customers' needs and expectations where met above and beyond.

Concierge, Ritz Carlton Hotel, St. Louis, MO.

Provided customers with highest quality customer service.

Extended the Ritz Carlton brand to all patrons in every way possible. Assisted all guest with their specialty request.

Flight Attendant, Trans World Airlines (TWA) St. Louis, MO. Instructed all passengers on safety procedures.

Provided in-flight service for food and beverages. In-flight service management.

Production Assistant, KATV News, Little Rock, AR. Character Generator Operator.

Camera Operator.

Responsible for successful live news room airings.

Assistant Director of Environmental Services, Children's Hospital, Service Master Corporation

Little Rock, AR.

Managed staff of 52 employees.

Trained entire staff on company procedures.

Responsible for the aesthetics of 13 outer buildings of the hospital complex inside and out. Scheduling/Employee Reviews.

Ensured that all company policies were being exercised properly.

Production Assistant, KMOV News, St. Louis, MO. Production assistant for p.m. news airing.

Organized and prepared scripts for evening news broadcast. Camera operator.

Teleprompter operator. Character generator operator.

Sr. International Billing Agent, Federal Express, Miami FL. Process billing manifest for packages daily.

Generated and processed end of the month invoices. Accounts receivables.

Train employees on all billing procedures and updates within Latin America and U.S.

Completed L.E.A.P. training, which is a module for new managers within the Fedex Corporation.

Education

Bachelors of Arts Degree, Greenville College, Greenville, IL.

1 Year completed of Masters in Communication Management, UALR, Little Rock, AR.

High School Diploma, St. Louis, MO.

2002- 2003

2001- 2002

1998-2001

1996-1998

1996-1998

1994-1996

1986-1994

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