Management Intern Customer Service

Work Experience

Management Intern, The Park Hotel, New Delhi, India (12/2015- 04/2016)

All Four Departments: Front Office, Food & Beverage Services, Housekeeping and Culinary Management

Education

Masters of Science, University College Birmingham, West Midlands, United Kingdom (2018-19)

Field of Study: International Hospitality Management, Grade: 55% Subjects Studied : Leadership in Decision Making, Strategic Financial Analysis, Managing Across Cultures, International Live Project Management

Dissertation: Comparison of Indian Hospitality Industry and UK Hospitality Industry Case of Starwood Hotels

Activities and Societies: Selected for University Basketball Team for 2018-2019 and 2019-2020 Played in the Bucs League in 2019-2020; Awarded Captain's Player Of The Year for 2018-2019 Went on a education trip to Northern Cyprus Bachelors of Arts, Amity University, Uttar Pradesh, India (2014-17) Field of Study: Hotel Management

APRATIM BANERJI

Mobile: +91-981******* Email: **************@*****.*** Address: 92 Sukhdev Vihar, New Delhi- 110025

Date of Birth: 15/03/1996

Nationality: Indian

LinkedIn: https://www.linkedin.com/in/apratim-banerji-0666791a3/ Profile

Guest oriented professional with a strong background in hospitality. Highly skilled in meeting guest needs and providing customer service. Subjects Studied : Front Office Management, F&B Service, House Keeping Management, Culinary Management and Event Management Expertise in English Language and Personalty Development Activities and Societies: Inter University Matches in Cricket and Football among others.

AISSCE, Class X and Class XII, Modern School, Barakhamba Road, New Delhi (2001-14)

Activities & Societies: Educational Trip to National Aeronautical Space Administration, NASA, Participated in International Exchange Programme (2011) Community and Development Leadership Summit, New Delhi, India (2013) Skills: Public Relations, Leadership & Decision Making, Conflict Resolution Computational Skills: MS Office (MS Word, MS Powerpoint, MS Excel) Linguistic Skills: English, Hindi (Native Proficiency)

& Bengali (Limited Working Proficiency)

References : All references shall be supplied when required.

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