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Management Specialist Customer Service

Location:
Morrow, GA, 30260
Salary:
$45,000 and Up
Posted:
August 10, 2022

Contact this candidate

Resume:

Kimberly Hill

470-***-****

adr204@r.postjobfree.com

Mission Statement

Goal-oriented Nutritionist and wellness professional focused on conducting detail nutrition consultant and creating a personalized plan to meet the need of each client.

Professional Experience

Program Culinary Lead- Fulton County Superior Court Treatment Center

February 2014 – Present

Responsible for meal planning and nutritional counseling according to nutritional guidelines and special dietary needs which comply with state and federal guidelines

Counsel individuals and groups on basic rules of nutrition, healthy eating habits and nutrition monitoring to improve their quality of life

Order food and supplies from various county vendors

Maintains safety standards throughout all food preparation and storage areas

Communicates with state inspectors, vendors and wholesalers

Estimates daily food preparation amounts, prepares purchase orders, order food and supplies in sufficient quantities for weekly meals

Maintains a variety of records related to meals served, inventory, costs of dining service operation and federal/state reimbursement requirements

Prepares documentation and completes annual required reports, utilizes nutrition analysis and menu planning

Schedules maintenance and repairs for kitchen equipment, orders new kitchen equipment as directed

Directs and monitors work of other dining service staff, substitute staff and volunteers

Campus Dining Office Manager- Sodexo -Atlanta International School

May 2010 - December 2013

Assisted clients with menu planning and event preparation for special events

Performed customer service functions in person or by telephone to meet dietary needs

Coordinated and delivered for events on and off campus

Designed staff assignment charts for event coordination

Created, processed, generated and invoiced catering event spread sheets

Prepared daily/weekly inventory reports, billing statements and purchase orders

Maintained all HACCP logs and reconciled all daily sales reports

Secured files, documents and reports in accordance to department standards

Residential Dining Office Manager- Sodexo- Emory University

August 2008-May 2010

Managed office documentation for a 7 day, 2000+ daily meal dining facility

Responsible for the scheduling and payroll of 90+ employees

Coordinated and set up all campus wide and off site Special Events

Maintained all HACCP logs and reconciled all daily sales reports

Reconciled all financial transactions and prepared daily bank deposit

Event Management Specialist- Eurest Dining Services

March 2004–July 2008

Managed front-end service of over 500 meals daily

Evaluated personal and financial data for clients’ portfolios

Orchestrated recipe and menu development based on trends and preferences

Prepared bi-weekly payroll, configured server station charts

Created, developed and implemented all formalized operational systems and procedures

Created employee handbook, server/ kitchen associate job descriptions and incentive programs

Formal Training/Education

SERV Safe Certification Atlanta, GA 2020

Nutritional Certification Atlanta, GA 2014

Formal Culinary Training Culinary Program Atlanta, GA 2004

Atlanta Training Corp Business & Clerical Certification Atlanta, GA 1997

Technical Experience Advance usage of:

Microsoft Office, Windows 95-XP; Microsoft Word, Excel, PowerPoint, Access, SLMS, FMS, Publisher; Adobe

Illustrator; Photoshop; Outlook; advanced Internet research



Contact this candidate