Management Specialist Customer Service
Resume:
Kimberly Hill
*****************@*****.***
Mission Statement
Goal-oriented Nutritionist and wellness professional focused on conducting detail nutrition consultant and creating a personalized plan to meet the need of each client.
Professional Experience
Program Culinary Lead- Fulton County Superior Court Treatment Center
February 2014 – Present
Responsible for meal planning and nutritional counseling according to nutritional guidelines and special dietary needs which comply with state and federal guidelines
Counsel individuals and groups on basic rules of nutrition, healthy eating habits and nutrition monitoring to improve their quality of life
Order food and supplies from various county vendors
Maintains safety standards throughout all food preparation and storage areas
Communicates with state inspectors, vendors and wholesalers
Estimates daily food preparation amounts, prepares purchase orders, order food and supplies in sufficient quantities for weekly meals
Maintains a variety of records related to meals served, inventory, costs of dining service operation and federal/state reimbursement requirements
Prepares documentation and completes annual required reports, utilizes nutrition analysis and menu planning
Schedules maintenance and repairs for kitchen equipment, orders new kitchen equipment as directed
Directs and monitors work of other dining service staff, substitute staff and volunteers
Campus Dining Office Manager- Sodexo -Atlanta International School
May 2010 - December 2013
Assisted clients with menu planning and event preparation for special events
Performed customer service functions in person or by telephone to meet dietary needs
Coordinated and delivered for events on and off campus
Designed staff assignment charts for event coordination
Created, processed, generated and invoiced catering event spread sheets
Prepared daily/weekly inventory reports, billing statements and purchase orders
Maintained all HACCP logs and reconciled all daily sales reports
Secured files, documents and reports in accordance to department standards
Residential Dining Office Manager- Sodexo- Emory University
August 2008-May 2010
Managed office documentation for a 7 day, 2000+ daily meal dining facility
Responsible for the scheduling and payroll of 90+ employees
Coordinated and set up all campus wide and off site Special Events
Maintained all HACCP logs and reconciled all daily sales reports
Reconciled all financial transactions and prepared daily bank deposit
Event Management Specialist- Eurest Dining Services
March 2004–July 2008
Managed front-end service of over 500 meals daily
Evaluated personal and financial data for clients’ portfolios
Orchestrated recipe and menu development based on trends and preferences
Prepared bi-weekly payroll, configured server station charts
Created, developed and implemented all formalized operational systems and procedures
Created employee handbook, server/ kitchen associate job descriptions and incentive programs
Formal Training/Education
SERV Safe Certification Atlanta, GA 2020
Nutritional Certification Atlanta, GA 2014
Formal Culinary Training Culinary Program Atlanta, GA 2004
Atlanta Training Corp Business & Clerical Certification Atlanta, GA 1997
Technical Experience Advance usage of:
Microsoft Office, Windows 95-XP; Microsoft Word, Excel, PowerPoint, Access, SLMS, FMS, Publisher; Adobe
Illustrator; Photoshop; Outlook; advanced Internet research
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