Customer Service Practical Nurse
Resume:
SUMMARY OF QUALIFICATIONS
Highly motivated and results-oriented professional with over 25 years in the healthcare field. Experienced in providing excellent customer service while exemplifying a positive attitude to patients, coworkers, and customers. Strong background in managing multiple priorities. Substantial track record of working efficiently without supervision. Solid reputation for consistently meeting and exceeding company goals, objectives, and deadlines.
PROFESSIONAL EXPERIENCE
LICENSED PRACTICAL NURSE (LPN)
Managed health and welfare of patients
Assisted with patient care and charting
Completed patient assessments
Insured proper medication administration
Audited, verified, and stocked medication carts and rooms
Transcribed physician orders
Completed routine documentation
Followed HIPAA guidelines
MEDICAL RECORD ABSTRACTOR
Analyzed required criteria as requested by customer
Verified specific data for patient safety as required by customer
Managed projects paying close attention to detail
PARA-PROFESSIONAL
Unsurpassed organizational skills
Strong communication skills
Earned reputation for dedication and teamwork
PROFESSIONAL WORK HISTORY
MANTECH -York, PA 2012 - 2020
Bought out by EDAPTIVE SYSTEMS LLC AND GDIT
Medical Record Abstractor
INOVALON – Bowie, MD 2010 - 2012
Formerly MEDASSURANT INC
Site Review Consultant
LPN POSITIONS – York, PA Area 2006 - 2010
NHS Human Services
Link 2 Care
White Deer Run of York (Baylor Position)
Wellspan Health/Outpatient Hemodialysis Unit
Penn Mar Human Services
Autumn House East
BUCCANEER DATA SERVICE/CSC/DYNKEPRO – York, PA 2001 - 2006
Medical Record Abstractor (2001 - 2004)
Nurse Coverage Reviewer (2004 - 2006)
MANOR CARE SOUTH – York, PA
LPN
EDUCATION
LPN Certification – LPN License, PA PN105367L 1993
License Remains Active
YORK COUNTY SCHOOL OF TECHNOLOGY – York, PA August 1993
LPN Diploma
YORK COUNTY SCHOOL OF TECHNOLOGY – York, PA Graduated June 1974
High School Diploma
HEALTHCARE FIELD SKILLS
Mental Health
Assisted Living
Skilled Care
Dialysis
Home Care with Trach/Ventilation
Medical Records Abstraction
Projects – Claims Integrity, Risk Adjustment, HEDIS, and Medicare
REFERENCES
Deb Gantz
25 Years
Doreen Johnson
7 Years
Di Treadway
20 Years
1993 - 2000
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