Code 10 Administrative Assistant

MPHO MOKALE

CURRICULUM VITAE

Physical Address

**** *** **

Muvhango Bophelong

Vanderbijlpark

1911

Personal Details

Surname: Mokale

Full name: Mpho

Date of Birth: 1993-09-17

Gender: Male

Marital Status: Single

Driver’s license: Code 10-PDP

Nationality: South African

Criminal Offences: None

Contact Numbers: 060-***-****/ 083-***-****

E-mail Address: ***********@*****.***

Educational Qualifications

School Name: Retief High School

Year of Completion: 2011 Matric

College Name: Maluti TVET Bethlehem Campus

Year of Completion: 2017 Marketing Management Certificate Work Experiences

Electracorp (PTY Ltd)

Office Administrative Assistance

2020-2021

Invoicing parts and providing receipts to customer using Sage System.

Answering customer telephone calls enquires and communicating with customers by providing feed backs regarding their units being repaired.

Daily feedbacks on customer unit progress with appliances manufacture customers care service departments such as Samsung, LG, Defy, Outsurance, Mastercare & etc,

Emailed using Outlook and gmail, daily communications with appliances manufactures ordering required spares to complete customer units.

Daily submissions and tracking of repair reports were provided to company Service Coordinator to review and contribute before feedback is provided to the manufactures of appliances and progress of unit repairs booked.

Data captured couriered spares and allocate spares to the correct spare department. Maluti Ceramic CTM Bethlehem

Internal Sales Representative

2019-2020

Greeting and assisting walk-in customers by rendering customer service.

Answering customer telephone calls enquires and offered customer care services to assist customer with his/her enquires regarding CTM goods or services.

Ensured daily stock taking and reported daily stock taking regarding my department shortage or stock over to my Branch manager.

Setting up sales promotion prices & marked-down CTM merchandises on displays for customer’s promotion.

Invoiced purchased items ceramics or accessories and capture customer personal details to provide receipts to the customer by using SAP System Bayport Financial Services

Office Administrative Assistant & Intern Sales Consultant 2017-2019

Greeting and assisting walk-in customers by rendering.

Quoting existing and new clients using the Bayport Baymod System.

Rendering debt-consolidation services for quoted existing and new clients.

Campaigning within Bayport Roadshows rendering services to introducing credit-life policies and personal loans benefits to existing and new clients within Eastern Free State. Dithale trading and project (PTY) LTD

Medical typist and Office Administrative Assistance 2014-2017

Data capturing of patients personal information and recording medical information based on the doctor examination.

Typing medical examination reports issued by doctor for further assessment investigation to be submitted to Road Accident Fund.

Responsible for Filling Road Accident Fund documents of patients in a proper format and easily obtain method.

Drafted emails via Microsoft Outlook, Gmail Format and emailed medical examination reports.

REFERENCES

1. DR S.G Chauke

Medical Doctor

Tel: (058-***-****

E-mail: ********@********.***

2. Mrs Tanja Sheppard

Maluti CTM Ceramic

Branch Manager

Tel: 058-***-****

Email: *********@***.**.**

3. Mrs Andrea

Electracorp

Service Coordinator

Tel: 058-***-****

Email: *****@***********.***

Contact this candidate