Bernice Atim
St Louis, Missouri
****.*******@*****.***
PROFESSIONAL SUMMARY
Certified Scrum Master with six years of experience, organizational and decision making- abilities. Servant- leader well-versed in coordinating fast-paced, versatile, and evolving projects with co-located and distributed teams. Desire to apply expertise to new role with progressive organization. Adept in leveraging agile methods with business initiatives to deliver quantifiable and sustainable results. Demonstrated ability to motivate, lead and coach leadership and scrum teams across multiple locations, with proven track record of managing complex projects. Capable of transforming from Waterfall to Agile, bringing overwhelming enthusiasm and awareness to the framework, applying expert judgement to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
SKILLS/TOOLS
Strong communication skill
Servant-leadership
Inter-personal skills
Team building
Capacity planning
Coaching and mentoring
Facilitation
Passionate about improvement
Strong analytical skill
Excellent coach and mentor
Ability to prioritize and multitask.
JIRA Practitioner
Agile frameworks: Scrum, Kanban
Conflict resolution
Time management
Forecasting
Risk mitigation
Process improvement
Backlog refinement
Can work effectively with more than one scrum team
In-depth knowledge of SDLC
Proficient with the Agile Methodology
SAFE experience
Good working knowledge of Test-Driven Development, Behavior Driven Development, Automated testing and T-Shaping.
Working knowledge on Continuous Integration and Continuous Deployment.
MS office, JIRA board, Microsoft-teams, Azure DevOps.
Write User Stories that meet the INVEST and DEEP Criteria.
PROFESSIONAL EXPIERENCE
SSM Health, St Louis - Missouri May 2020 - Present
SENIOR SCRUM MASTER
Oversees the scrum activities of project-based scrum and development teams and ensuring that the design, development and implementation of application programs and services meet organization’s needs and policies.
Ensured a successful adoption of the agile values and principles into their project management environment, which led to a faster delivery of high-quality value to the business and to their customers.
Defined and established a measurable metric to facilitate and track the progress of the sprint, leading to an increase in value delivery from 60% to 90%.
Manage the team to develop, capture and analyze metrics to track team velocity.
Established a cross functional environment and self-managing team, that is creative and upholds to the scrum values. Thus, leading to an increase in the value delivered to business and customers.
Utilizes a strong understanding of the Agile methodology and is willing to improve the corporate understanding of these principles as well as educate others on formal Agile and scrum principles.
Ensured that highest priority items identified during Sprint Retrospective are appropriately addressed.
Creates Agile reports for stakeholders to review.
Participates in the work prioritization process, managing feature prioritization and estimation with focus on business value.
Proactively collaborated with other scrum masters and Agile Coaches across the organization to resolve impediments and escalate those risks and dependencies that cannot be resolved in our individual teams, to stakeholders and top management.
Partner with the product owner to support product backlog definition / refinement /grooming and prioritization to feed sprints.
Adhere to internal SDLC and review processes and standards.
Guide the team and organization on how to leverage Agile/Scrum practices and values to maximize the delivery of business value and assigned resources stay on task.
Lead collaborative discussion, decision making, and ensures all developers take part in the daily scrum, so as to effectively communicate and provide efficient results.
Use of JIRA scrum board to effectively manage complex projects and create a culture of collaboration, which improved team communication, engagement and transparency during scrum events.
Monitored the progress of sprints using JIRA, used JIRA to track the velocity of the team, re-prioritize issues in real time and adjust the scope of the sprint.
Collaborate closely with product owner and stakeholders to facilitate release management across teams to coordinate release scheduling.
Coordinate and encourage participation from all team members in scrum ceremonies such as daily scrum, backlog Refinement, sprint planning, sprint review, sprint retrospective and longer-term planning exercises such as road mapping, release planning, while ensuring full team engagement.
Support and educate the Product Owner in applying the scrum framework and agile principles, and in particular the importance of refining and maintaining the product backlog using the JIRA scrum board.
Facilitate sprint planning, daily standups, sprint review, scrum of scrums, sprint reviews, and retrospectives.
Created an environment that empowers and energizes team members, with a focus on ownership, accountability, and collaboration.
Encouraged pair programming and code refactoring to minimize technical debt.
FIDELITY INVESTMENTS, St Louis - Missouri July 2018 –April 2020
SCRUM MASTER
Facilitate sprint planning, daily scrums, sprint retrospectives and stakeholder meetings.
Main support to two scrum teams.
Participated in the transformation of multiple teams from waterfall to agile.
Create task boards, gather metrics, track team capacity, update tasks and monitor burndown chart using Azure boards.
Oversee and manage scope, timeline, quality, goals and deliverables that support business goals.
Identify key KPIs.
Collaborate with product owner in defining / refining/ prioritizing product backlog in preparation for sprint planning and how to effectively use the Azure DevOps board in prioritizing and maintaining the product backlog.
Served as a bridge between the team and the organization, often through the product owner. Providing information to the product owner, who then escalates it to the organization.
Work with stakeholders at all levels to help set expectations.
Coach team on Agile best practices and standardized use of tools to improve efficiency and reduce waste.
Facilitate conversations around standardization of workflow process management tools and integration with external management and reporting systems.
Facilitate scrum ceremonies (daily scrum, sprint planning, sprint review and sprint retrospectives).
Track and remove impediments from the scrum team, shield team from external distractions and keep them focused on the sprint goal for optimal productivity.
Fostered an environment for high-performing team dynamics and relentless improvement.
Worked effectively with on-shore and off-shore teams to remove blockers the team is facing.
Observed team dynamics, recognize strengths and weaknesses of individual team members and coach team members individually and team to improve productivity.
Facilitated and coordinated user story interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule.
Monitored project risks and scope creep to identify potential problems and proactively identify solutions to address them in advance.
Facilitated discussions with scrum team and establish ground rules for scrum ceremonies.
Assisted with internal and external communication to improve transparency and radiate information.
Created a fun sharing and learning environment, experimenting with various ideas to improve delivery.
CAPITAL ONE BANK, Raleigh - NC February 2017 – June 2018
Junior Scrum Master
Develop Agile and Scrum prioritization, team readiness and commitment for each sprint.
Use data to help the teams assess their scrum maturity.
Optimize scrum team velocity to identify improvement opportunities and achieve, higher levels of team performance.
Oversee teams to deliver capabilities using Agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security and development requirements are met.
Partner with managers to convey their concerns to teams about governance policies and adherence to corporate standards.
Collaborate with product owners, program or project managers to communicate delivery of product and escalate key risks and issues impeding scrum team effectiveness.
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
Interact with internal customers.
Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures and compliance requirements
Worked with business owners and the product owners developing the Product Vision and the product road map and to define business values.
Guided the product management teams in writing scrum themes, Epics and user stories using the INVEST Principles.
Owned full alignment across dependent teams within a release train; manage risks and dependencies such that all parties are aligned with delivery strategy and sequence. Drive over-communication as necessary to ensure a shared understanding of dependencies.
Cultivate a committed and sustainable working relationships between business and technology teams to foster cross functional and self-managing teams.
Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, sprint planning, create status reports and burn down charts.
Practiced and encouraged Agile mindset and behavior.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Managed all projects tasks to ensure that project gets delivered on time and on budget.
Facilitated scrum ceremonies, identified, and removed impediments to ensure continuous development of software.
EDUCATION
University of Dschang - Cameroon- Masters in INTERNATIONAL TRADE AND INVESTMENT LAWS IN AFRICA.
University of Yaounde 2 SOA- Bachelor degree in LAW.
CERTIFICATION
Certified Scrum Master (CSM).