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Spanish Interpreter Customer Service

Location:
Tampa, FL
Posted:
August 08, 2022

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Resume:

Josefa Ibarra 910-***-**** adr1ri@r.postjobfree.com

Josefa Ibarra

910-***-****

adr1ri@r.postjobfree.com

OBJECTIVE

Seeking a challenging position in a busy office environment, which will make use of my strong organization skills and proven ability to get the job done. WORK EXPERIENCE

Cyracom Language Solutions 06/2020 - 05/2021

Spanish Interpreter Houston, TX

Provides exemplary customer service.

Experienced problem solver, ability to resolve disputes to everyone’s satisfaction.

Demonstrates ability to maintain composure and work efficiently in a fast paced and high-pressured environment.

Exhibits maturity and self-control in situations involving conflicts and/or stress.

Accepts constructive criticism to strengthen future performance. Premier Home Health Care Services Inc. 09/2019 – 05/2020 Payroll Coordinator Naples, FL

Ensures accurate schedules for processing of employee timesheet.

Run reports daily and weekly, review to follow up on coordination items to ensure efficiency for our clients.

Submits required reports and updates to Human Resources Payroll.

Implement Contact Strategy with contract personnel by following all agency Policy and Procedures.

General office operations; answering phones, open/storing mail for vacation requests.

Lipman Family Farms 02/2016 – 09/2019

Accounts Receivable/ Lipman Logistics Immokalee FL

Cash/ACH/Wire entries daily over 200 – 300 checks.

Communicating with customers via phone, email or mail to resolve customer queries.

Print daily reports and provide them to designated management.

Demonstrates trustworthiness, honesty and high personal standards in dealing with internal and external customers.

Communicate with sales staff on uncollected monies and/or clipped invoices. Josefa Ibarra 910-***-**** adr1ri@r.postjobfree.com

Make high quality decisions based upon facts and business priorities.

Take responsibility for my actions and quality of work without making excuses.

Ability to solve practical problems and deal with a variety of concrete variables in standardized situations.

Focus resources and energy on activities that will achieve the greatest results.

Plans, executes and manages work in a disciplined and organized way.

Approaches work activities with confidence and positive attitude.

Cooperates with others in the department to achieve common goals.

Acts with ethics and integrity ensuring that all aspects of work meet or exceed professional standards.

Remains flexible and adapt to change and variety of the job. Cyracom Language Solutions 03/2015 – 12/2015

Spanish Interpreter Houston, TX

Provides exemplary customer service.

Experienced problem solver, ability to resolve disputes to everyone’s satisfaction.

Demonstrates ability to maintain composure and work efficiently in a fast paced and high-pressured environment.

Exhibits maturity and self-control in situations involving conflicts and/or stress.

Accepts constructive criticism to strengthen future performance. CarMax Auto Superstore 01/2013 – 03/2015

Finance Department/ Service Operator Houston, TX

Organized, maintained and followed corporate retention guidelines for files.

Coordinated and managed multiple projects and priorities.

Adapted quickly to diverse management and client services.

Used humor, positive attitude and high standards to motivate team members.

Responsible for general administrative duties including telephone support and the management of internal and external customers.

Managed and coordinated appointments for service consultants. Team E-Z Auto 05/2011 – 08/2012

Document Analyst Fayetteville, NC

Providing Outstanding Customer Service.

Maintain a sense of urgency while providing accurate, consistent and organized results.

Examine new lease, sales contract, purchase agreements, and title work to assure the requirements are met.

Audit, created and maintained files by making permanent changes to accounts by entering and updating data.

Josefa Ibarra 910-***-**** adr1ri@r.postjobfree.com

Completed documents according to federal and state statues and delivered to North Carolina Department of Motor Vehicles.

Enterprise Ren-A-Car 07/2007- 05/2011

Assistant Manager Fayetteville, NC

Efficiently manage branch accounts receivables as well as handle collections.

Maintain cash and credit card account balances for the branch.

Oversee career development and training for a minimum of four employees.

Uphold corporate vision in providing excellent customer service.

Communicate information, ideas and data clearly and concisely so that others can understand.

Treated other people, including those of different backgrounds, beliefs and gender with fairness and respect.

Show diplomacy in dealing with others and effectively resolve any conflicts by providing outstanding customer service.

EDUCATIONAL BACKGROUND

Fayetteville Technical Community College 08/2002 – 09/2004 Currently working towards Accounting Degree

Immokalee High School 06/1994

High School Diploma

MILITARY BACKGROUND

Personnel Service Specialist 01/1996 – 03/2000

United States Army Fort Bragg, NC

Responsible for the maintenance of office supplies and equipment.

Operated heavy machinery.

Assisted in the training and development of soldiers.

Excellent organizational and time management skills.

Highly motivated, outstanding verbal and written skills. REFERENCE

Heavenly Trawick Cell Phone: 919-***-****

Alejandra Ibarra-Ruiz Cell Phone: 239-***-**** Work Phone 239-***-****

Elisa Campbell Cell Phone: 863-***-****

JoAnn Dobbins Cell Phone: 910-***-****



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