Accounts Payable Administrative

Dorothy Figueroa

**** ********* ***** *********, ** 28216

***-*** - ****

***********@*****.***

OBJECTIVE

I am a management professional with years of proven experience in managing and supervising administrative activities. Seeking a role in management where my organization, leadership, and interpersonal skills will promote company culture, motivate others and consistently meet team goals. Outstanding reputation for partnering and communicating with peer administrative staff. A consistent record of dependability, accuracy and dedication to achieving deadlines related to high level projects.

EXPERIENCE

Assisted Lifestyle Homecare Regional — Client/Employee Care Manager October 2020 - PRESENT

Summary:

Direct the operations of the agency, and ensures that all homecare support client services are delivered in a safe, efficient and effective manner, in accordance with established quality standards, and applicable state and federal regulations. Key Responsibilities:

● Alternate for the Director of Operations

● Grew the company from 20+ cases to over 200+ cases

● Increased company profitability by using market research to make prices more competitive

● Increased case retention rate from 30% to 75%

● Overhauled talent assessment and employee quality

● Developed company safety protocols in accordance with OSHA regulations

● 24/7 on-call responsibilities to provide resolution to problems and ensure that all client service requirements are met

● Manage the daily activities and administrative functions, including client/employee scheduling, personnel management, payroll processing, billing preparation and records maintenance

● Created and performed company processes for recruitment, orientation, training and staff education

GrayStar, Charlotte and surrounding areas — Property Management October 2014 - October 2020

Key Responsibilities:

● Responded to resident needs, ensuring staff resolve problems promptly

● Responsible for monthly rent billing

● Managing financial transactions including: accounts receivable, accounts payable.

● Vendor billing and processing invoices

● Responsible for training all new team members

● Inspections of the property .

● Ensures lease files are properly maintained with company policy.

● Completes resident move-ins and move-outs

● Coordinates Fire/Life Safety Procedures, including tenant related correspondence-emails, captivate, newsletters, etc. EDUCATION

CPCC, Charlotte NC — Business Administration

● August 1996 - May 2000

● Associate’s Degree in Business Administration

Continued Education Classes

● Culture Diversity

● Introduction to Human Resources

● Time Management

● FHA Housing Law

● Full House Marketing

Hawthorne, New York — HS Diploma

● August 1986 - June 1989

● Completed all credits needed for graduation

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