Medical Assistant Customer Service
Resume:
Guadalupe Pena
Baldwin Park, CA *****
**************@*****.***
Work Experience
Medical Assistant
La Bella & Laser Slimming - Arcadia, CA
May 2021 to Present
• Responsible for checking patients In/Out
• Administer Vitamin Injections
• Assist with Cool Sculpting
• Blood draw
• Mixing Botox
• IV prep
Cashier
Auto Nation Toyota
October 2018 to Present
• Responsible for operating cash registers.
• Greeting customers.
• Increasing in store sales.
• Completing deposit for sales and service.
• Cross-selling products.
• Directing customers to merchandise.
• Creating rental contracts.
Caregiver
Regency Grand
February 2018 to October 2018
• Responsible for care of all residents in facility up to 200 residents
• Assist with undressing/dressing, bathing, and toileting.
• Document and report patient's behaviors.
Caregiver
Casa Carmen
August 2015 to February 2018
• Responsible for care of all residents in facility up to nine clients.
• Administer medication at scheduled time following doctor's instructions.
• Help patients complete prescribed therapy and exercise routines.
• Assist with undressing/dressing, bathing, and toileting.
• Document and report patient's behaviors.
Medical Assistant
Josh J. Weng, M.D
April 2014 to August 2015
• Efficient handling of administrative duties. Answer multi line phone in a courteous and professional manner.
• Responsible for checking in patients and verifying insurance.
• Demonstrated proficiency in taking medical history and vitals of patients.
• Assist doctor as needed and able to perform EKG's.
• Interpret in Spanish for patients not English proficient.
• File patient's paperwork; progress notes, and lab results. Secretary
D & A Office Solutions
February 2013 to May 2015
• Arrange invoices in convenient order for storage and reference.
• Transcribe invoices and contracts so that there's more than one.
• Keep track of the company's new balance after their payments were made.
• Record and transcribe the checks being sent to the bank.
• Answer the phone and take any messages if necessary.
• Call client's to remind them their balance is near or past expiration date.
• Fax invoices, checks, and contracts sent to the company.
• Make sure the invoices are displayed from oldest to newest. Education
Diploma in Medical
Everest College
May 2013
Skills
• Proficient in Word, Excel and PowerPoint.
• Excellent customer service and communication skills.
• Bilingual: Spanish.
• Injections and Lab Work
• Vital Signs
• Performing EKG's
• Assisting Minor Surgeries
• Pediatric & Geriatrics
• Ear Irrigation and Vision Exams
• Setup Patients Room
• Obtaining Specimen
• Microsoft Word & Power Point
• Internet Explorer
• Claimgear
• Answering Telephone and Scheduling Appointments
• Interviewing Patients
• Changing Patients Dressings
• Interpretation
• Patient care
• Phlebotomy
• Medical scheduling
• Medical office experience
• Translation
• Computer Operation
• Botox Experience
Languages
• Spanish - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
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