Experienced certified pharmacy tech/customer service/management rep
Resume:
Kristin Marvel
Extremely Motivated
Laurel, DE **956
*************@*****.***
I am an extremely hard working, honest, dependable, trustworthy, and I'm motivated employee with a vast majority of employment experience. I am seeking to start working with a company that I can stay with and move up as I prove myself.
Authorized to work in the US for any employer
Work Experience
Owner/Operator
First Class Cleaning Services - Laurel, MD
August 2021 to Present
• Efficiently cleaned and vacuumed properties, buildings, condos, vacation rentals, and new construction homes
• Mopped and polished floors
• Trained in industrial cleaning
• Swept, dusted, mopped, and shined properties
• Cleaned restrooms
• Cleared trash
Lead Cleaner
Amy Ayres Cleaning - Seaford, DE
May 2018 to August 2020
• Efficiently cleaned and vacuumed properties, buildings, condos, vacation rentals, and new construction homes
• Mopped and polished floors
• Trained in industrial cleaning
• Swept, dusted, mopped, and shined properties
• Cleaned restrooms
• Cleared trash
Lead Server
Bob Evans - Salisbury, MD
September 2019 to December 2019
• greeting and serving customers
• providing detailed information on menus
• multi-tasking various front-of-the-house duties
• collecting the bill
• Stocking
• Answering Phones
• Preparing food orders
• Take out
• Prep food
• Handled a high volume of customers regularly
• Worked at a restaurant
• Welcomed customers as they arrived
• Took orders
• Prepped breakfast, lunch, dinner, and orders
• Served food
• Checked on customers frequently
• Bussed tables
• Kept the restaurant clean and sanitary
Cleaner
CRYSTAL CLEAN - Dagsboro, DE
September 2018 to March 2019
• General housekeeping duties, including cleaning, wiping, vacuuming, and dusting
• Emptied trash
• Provided excellent customer service
• Coordinated with property maintenance staff
• Cleaned construction sites, rental homes, and condos
• Responsible for deep cleaning new construction
• General housekeeping duties including, cleaning, wiping, vacuuming, and dusting
• Provided excellent customer service
• Cleared trash and debris from construction job sites Office Manager/Painter
Absher Painting and Repair - Laurel, DE
July 2015 to August 2018
• Handled general office administration, including scheduling, billing, ordering supplies, and handling customer request
• Handled all financials
• Collected payments
• Handled direct administrative issues
• Supported and trained staff
• Assisted in field when needed
Cashier/Customer Service
Royal Farms - Laurel, DE
August 2014 to May 2015
• Greeted customers
• Assisted customers in finding items
• Worked the cash register
• Counted out cash drawers
• Stocked shelves
• Assisted customers with returns and exchanges
• Answered customer's questions
• Worked overnight shift
• Unloading and loading stock
Certified Pharmacy Technician
Peninsula Regional Medical Center - Salisbury, MD
October 2008 to October 2011
• Preparation of medications for patients
• Medication transcript
• Medication reconciliation tech
• Check for duplicate drugs and drug interaction
• Receiving and verifying the prescriptions
• Obtaining pharmacist’s approval
• Completing patient paperwork related to the filling of prescription
• Assisting with insurance claims processing
• Stocking and pricing of medications in inventory
• Ensuring availability of drugs by delivering them to patients or facilities
• Maintaining pharmacies safety by adhering to infection-control procedures, policies and regulation s
• Head technician
• Interviewing, hiring, and training of new hires
• Scheduling
Certified Pharmacy Technician III
Walgreens - Seaford, DE
June 2004 to August 2008
• Preparation of medications for patients
• Receiving and verifying the prescriptions
• Obtaining pharmacist’s approval
• Completing patient paperwork related to the filling of prescription
• Assisting with insurance claims processing
• Stocking and pricing of medications in inventory
• Ensuring availability of drugs by delivering them to patients or facilities
• Maintaining pharmacies safety by adhering to infection-control procedures, policies and regulations
• Head technician
• Interviewing, hiring, and training of new hires
• Scheduling
Waitress
Peggy's Family Restaurant - Greenwood, DE
October 2001 to June 2004
• greeting and serving customers
• providing detailed information on menus
• multi-tasking various front-of-the-house duties
• collecting the bill
• Stocking
• Answering Phones
• Preparing food orders
• Take out
• Prep food
• Handled a high volume of customers regularly
• Worked at a restaurant
• Welcomed customers as they arrived
• Took orders
• Prepped breakfast, lunch, dinner, and orders
• Served food
• Checked on customers frequently
• Bussed tables
• Kept the restaurant clean and sanitary
Education
Business
Woodbridge High School
Pre-pharmacy
Delaware Technical Community College-Stanton/Wilmington Doctor of pharmacy
University of Maryland Eastern Shore
Skills
• Pharmacy tech with manager experience (10+ years)
• Microsoft Office (10+ years)
• Customer Service Skills (10+ years)
• Typing (10+ years)
• Manager (10+ years)
• Data Entry (10+ years)
• Insurance Verification (10+ years)
• Claims Processing (10+ years)
• Telephone Skills (10+ years)
• Training & Development (10+ years)
• Stocking (10+ years)
• Answering Phones (10+ years)
• Medical Terminology (10+ years)
• Server (10+ years)
• Training & Development (10+ years)
• Billing (6 years)
• Cash Handling (10+ years)
• Time Management (10+ years)
• Compounding Medications (10+ years)
• Inventory Management (10+ years)
• Quality Inspection (6 years)
• Quality Assurance (6 years)
• Quality Control (6 years)
• EMR Systems (2 years)
• Blueprint Reading (Less than 1 year)
• Residential Cleaning Experience (4 years)
• Sales Experience (8 years)
• Customer Service Representative (10+ years)
• Pharmacy Technician Experience
• Hospital Experience
• Residential Cleaning
• Medical Billing
• Laboratory Experience
• Supervising Experience
• Medical Records
• Leadership
• HIPAA
• Medical Scheduling
• Office Management
• Order Entry
• Transcription
• Clinical Pharmacy Experience
Awards
Accounting Competition
May 2004
Placed 1st in accounting competition in the tri state area Certifications and Licenses
Certified Pharmacy Technician (CPhT)
Driver's License
PTCB Certification
Assessments
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Written Communication — Proficient
April 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Customer Service — Expert
April 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Expert
Cognitive Ability — Expert
June 2019
Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Expert
Food service: Customer situations — Highly Proficient September 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly Proficient
Attention to detail: Inventory — Proficient
December 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Proficient
Work style: Reliability — Familiar
November 2019
Tendency to be dependable and come to work
Full results: Familiar
Receptionist — Proficient
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Basic computer skills — Completed
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Medical terminology — Completed
October 2020
Understanding and using medical terminology
Full results: Completed
Attention to detail — Completed
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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