Referral Specialist Dental Assistants schedule advisor

Laurie Helton

**** ***** * ***

Nevada, IA *****

515-***-****

*************@*****.***

WORK EXPERIENCE

Stephenson Dental, Registered Dental Assistant/Administrative Receptionist, Nevada, IA July 1999-Current

- Taking payments from patients and insurance, ordering office supplies, answering phones, scheduling appointments, managing doctor’s schedules

- Accounts and Receivable reporting, referral specialist, communicating and applying insurance benefits

- Deescalate tense situations with patients, miscellaneous tasks as needed by business

- Communicating and educating patient dental care

- Sterilizing instruments and dental rooms, X-rays

- Certified to scan prepped areas of a tooth with scanning system, milling the crown in office with CERCA milling system, expanded functions

- Complete 22 hours of CEUs per 24 month period

Center Grove Orchard, Hay Café Team Lead, Cambridge, IA, September 2016- November 2019

- Supervising Employees

- Assist customers

- Cashier

- Making and serving food, portion control

- End of the evening cleaning, stocking, etc.

CERTIFICATIONS

CPR, AED, First Aid, 22 CEUs per 24 months

TECHNICAL SKILLS

Microsoft Office, Excel, DENTRIX, DEXIS, CERCA

SKILLS

Leader, Hard Working, Self Motivated, Willing to Learn

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