Travel Coordinator Customer Service

HADIYAH

UJIMA

H

U Atlanta, GA

678-***-****

********.*****@*****.***

PROFESSIONAL SUMMARY

Dedicated and quality-driven administrative professional with solid background smoothly handling high-volume workloads. Prepares documents, mails packages and organizes schedules to support team needs. Good database administration and customer relations abilities. Also demonstrates strengths in customer service, time management and trend tracking. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

EDUCATION

Bachelor of Arts and Sciences July 2022

Georgia State University, Atlanta, GA

Major: Speech Communication, Minor: Communication Disorders & Diseases SKILLS

Strong verbal/written

communication

• • Microsoft Office Suite • Time management

• Attention to detail • Mail distribution • Customer service EXPERIENCE

Travel Coordinator Assistant April 2022 - June 2022 STARZ Network - HIGHTOWN Season 3 Wilmington, NC

• Booked transportation and hotel reservations on behalf of customers.

• Collected payments for transportation and accommodations from customers.

• Organized domestic and international tours to diverse locations. Travel Coordinator Assistant June 2021 - January 2022 ABC Signature Studios - QUEENS Season 1 Atlanta, GA

• Conversed with show executives to determine destination, travel dates, and accommodations required.

• Assisted with booking transportation and hotel reservations on behalf of cast/crew.

• Multi-tasking skills to be able to complete fast pace, ever changing day-to-day issues Travel Coordinator Assistant October 2020 - April 2021 Starz Network - BMF Season 1 Atlanta, GA

• Drafted and updated itineraries and kept cast/crew notified of changes.

• Booked transportation and hotel reservations on behalf of cast/crew.

• Handled internal corporate correspondence and communicated with customers. Assisted with entire cast/crew move to Detroit for filming

•

Mailroom Clerk August 2020 - November 2021

IST Management Atlanta, GA

• Managed mail handling paperwork, including skid tags and loading documentation.

• Avoided delivery delays by verifying correct labeling and addresses.

• Managed smooth deliveries by sorting and routing incoming mail. Front Desk Receptionist August 2019 - March 2020

University Inn at Emory Decatur, GA

• Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.

• Delivered reliable customer service to guests upon arrival.

• Tracked various business metrics and information using Excel spreadsheets.

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