Customer Service Care Representative

Objective: Committed Administrative Assistant with exceptional customer service and decision-

making, skills strong work ethic, professional demeanor and great initiative.

Skills:

Communications

Appointment Scheduling

Filing

Inventory

Business Administration

Cash Handling

Payroll

Petty Cash

Excel Spreadsheets, PowerPoint, Microsoft Word

CPT Coding

ICD Coding

Claims Submission

Insurance Verification

Posting Payments

Claim Denial Corrections

Private Plans

Pre-certifications

Referrals

Prior Authorizations

EHR/EMR

Vitals/pressure taking /temp/pulse/respiration

Glucose

Certifications:

BLS CPR/ First Aid

Certificate of Completion in Occupational Safety and Health Administration (OSHA)

Certificate of Completion in Health Insurance Portability and Accountability Act (HIPAA)

Certificate of Participation- Feria de Salud en el Consulado General de Mexico

SimChart Medical Office- EMR/EHR Software

Education:

Pima Medical Institute- El Paso Texas

Certificate of Completion in Medical Administrative Assistant, November 2019- Present

Work Experience:

Job Connection/C3I Solutions- El Paso, TX

Customer Service Representative, October 2017 – June 2018

(Temporary Contract)

Customer Care Representative

Help callers navigate the web and help with issues they had

Send my manager reports trough Outlook mail

Contact this candidate