JAHANZEBRASHEED
House#****, ShahFaisal
Colony–Block-
1Karachi
.
Contact#****-***********
Car
eerObj
ect
ive
Toseekanopport
uni
tywi
thchall
engi
ngwor ki
ngenvi
ronmentwher
epr
ofessi
onal
gr
owth&knowledgei
stheessenceofjobenri
chment.
Academi
cQual
i
ficat
ion
B.
com fr
om KarachiUni
ver
sit
y.
I
nter
mediate(
Science)f
rom Boar
dofInter
mediat
eEducati
onKarachi.
Matr
icul
ati
on(ComputerSci
ence)fr
om BoardofSecondar
yEducati
on,Kar
achi
.
Techni
cal
Qual
i
ficat
ion
Cer
ti
fi
cat
eCour
ses:
- Windows2000/XP
MsOffi
ce(MsWor d,MsExcel
,PowerPoi
nt)
I
nter
net
Account
ingExper
ti
se
Voucher
s
BankReconci
l
iat
ionSt
atement
CashBook
Pett
yCashBook
Ledger
Pr
ofessi
onal
Scenar
io
MOBI LINKGSM.( PakistanMobi l
eCommuni cati
onsLi mit
ed)asCustomerCar
e
Offi
cer( ContactCent er)17th February2011t oMar ch2nd2014.
Jobr esponsi bil
it
ies:
•AsaTeam Coor dinator.
•Traini
ngnewt eam member s, whichincludessy st
em handling,
producti nfor
mat i
on, compl ainthandl i
ngandot herrequir
ements.
•Answer ingthequer iesoft hecust omer s,responsibletosati
sfy
customerandmai ntaingoodi magef orthecompany .
•
Coll
ectingcompl aintsr el
atedi ssueandf or
war dittotheconcerneddepar
tmentf
orproperr esoluti
on.
•Guidecust omer saboutupcomi ngpr oductsandser vi
ces.
•ChangeofOwner
shi
p/Blocki
ng/Rest
orat
ion/Recr
eat
ion/
Acti
vati
onofnumber
siscat
ered.
•Meet scommi tment st ocust omer s.
•Transf erI RUTeam mont hofMar ch3rd2014.ToOct ober31st2015.
•Transf erBusi nessSol uti
onsDi visionmont hofNov ember1st2015t otilldate.
Jobr esponsi bili
ti
es:
•Proact ivecoor dinationwi threpor ting&bi lli
ngt eam f ornewaccountal l
ocat i
on
•Proact ivewor kingf oraccountwi sev etti
ngf ornextmont hinvoice
•Regul arr eview/ moni to;ri
ngofcol lection/recover yagi ngr eport
•Aggr essi vef oll
owupwi t
hcust omerf orverifi
cationofi nv oicedelivery&
recov ery
•Tomakewel comecal lstonewl yboar dedcust omer st ogi vethem feelingf or
beingsomespeci al
•Liaisonwi thbi l
li
ngf ori nvoi ce/bil
lingr elat
edmat ter
•Liaisonwi thFi n-Opsf orpay ment /post i
ng( receipts+t axchal lans)related
mat t
er s
•Liaisonwi thcor porat esal est eam f orpackage/ tar i
ffrelatedmat t
ers
•Closel ywor ki ngwi thCHD&cor por atesalest eam f orretention
•Init
iationofsuspensi ont asksduet ononpay mentaf t
eri nformingrelev antsales
KAM/ TL/ RSM
•Mont hlymeet ingwi thcor poratesal esteam t odi scusspr oblematic( Sales
rel
ated)account s
•Liaisonwi thbi l
li
ng&NOCf orr eact ivati
on
•Topr ov i
der ecov eryf orecastt of inanceonmont hl ybasis
•Tomai ntaincol l
ect i
on/ recov eryr epor t
•Liaisonwi thbi l
li
ngf orcr edi tnot epost i
ng
•Liaisonwi thCHDf orser vicer elatedi ssues
•Regul arr eview/ moni tor i
ngofcol lect i
on/ r
ecov eryagi ngr epor t
VI
PGr
oup(Pvt.)Ltd.
AsaComput erOperat
orInwardDepart
ment
Dat
aEntryatRawMat eri
alPrepar
edInwar
d&PostMai
nSt
ore&Account–3rd
March2010toFebruary2011.
DSM (
Dil
-PasandSweetMar
t)
AsaI n-
ChargeSt
oreDepart
ment
DataEntryRawMater
ial/Audi
tRawMateri
al
CheckallBook–Suppli
esBil
lRecor
d&Statement–Apr
il01st2008t
oAugust
31st2008.
DSS(
Domest
icSer
vantSer
viceI
I )
AsaPubli
cRelat
ionOffi
cer
•WeProvi
deDomest i
cStaf
frel
ev anthousemat
eAi
dnur
se&babysi
tt
er
t
h t
h
Febr
uar
y04 2007t oAugust28 2007
•AsaInvent
oryContr
oll
erOff
icer
AnAccount’
ssecti
onholdi
ngCustomerAccount/Allcheckcash-book/
st
atement/pett
ycashbookledger–August29th2007toMar ch28th2008.
Ski
l
lAbi
l
iti
esAndI
nter
est
I
nit
iati
veResponsi
bleandExper
ience.
Team Workingandcooper
ati
ve.
BusinessUpdat
eandSport.
Per
sonal
Scenar
io
Fat
herName : RasheedMuhammadKhan
Rel
igi
on : I
slam
Nat
ional i
ty : Pakistani
CNIC : 42201- 2057289-
5
Dat
eofBi rt
h : 13thOct ober1987
Domicile : Karachi (Si
ndh)
PRC( Form C&D) : Karachi (Si
ndh)
Marit
al Stat
us : Married