Finance Clerk Customer Service
Resume:
MPOFU SIMBARASHE
House No **-*th Crescent Warren Pak
Harare
Cell: 077*-***-***/ 071*-***-***
Email: **********@*****.***
Personal Information
Sex : Male
D.O.B : 20 February 1991
Languages : English, Shona and Ndebele
Driver’s License No : 03896DK
National ID No : 29-277941Y26 (Zimbabwe)
Religion : Christianity
Marital status : Single
Personal Profile
Hard worker and able to work under pressure.
I am a dedicated and honest young man.
An enthusiastic,self-motivated and self-confident person
Believe in teamwork to achieve organization’s goals and objectives.
I have good communication skills.
Eager to learn new things and adapt to the new environment
Faster learner of new concepts.
Current Studies
Bachelor of Commerce Banking and Finance honours degree- Midlands State University
Educational Qualifications
National Diploma in Banking and Finance
Year of completion November 2015
Institution Gweru Polytechnic
Work Experience
Post Cash Officer
Period September 2018 to date
Duties
Cash and transfer loan disbursements.
Accurate and speedy disbursement of money to customers.
Preparation of vouchers for related payments.
Filing of vouchers.
Ensuring that all vouchers are properly signed and reporting the status of accounts and discrepancies to the supervisor or branch manager.
Bank, cash and loan disbursement reconciliations.
Processing refunds.
Checking SSB responses.
Attending to back office emails.
Mukuru disbursements.
Preparing portfolio monthly report.
Portfolio and arrears management
Receipting and posting in Br (Banker’s realm) all payments received from customers.
Purchasing and selling of foreign currency.
Posting all purchased and sold foreign currency in system (escrow).
Petty cash management.
Company FMC Finance
Period 03 January 2017 to August 2018
Post Loan Officer
Duties
Loan processing using Banker’s realm.
Providing customers with one stop short term loan facilities achieved through an in - depth knowledge of the FMC’s products, services and operating procedures.
To ensure a high level of customer service and convenience by efficient and flexible use of front office resources.
Sell and cross – sell FMC’s products in order to achieve a high level of customer retention and attraction of new customers.
Arrears and portfolio management.
Provide regular feedback to branch management on competitor activity through analysis of competition in the microfinance industry.
Carrying out reception duties.
Company Gokwe Town Council
Internship (Nov 2013 –Jan 2015)
Post Finance clerk
Duties
Receipting on counters.
Customer enquiries.
Billing of customers accounts.
Receiving customer complaints.
Banking of collected revenue.
Preparation of vouchers and RTGSs for related payments.
Bank reconciliations.
Post Acting Marketing Manager for the Council's bar
Duties
Weekly stock taking.
Banking cash sales.
Preparing monthly Trading, Profit and Loss account for the bar.
Bank reconciliations.
Professional Skills and abilities
Computer skills: MS Office, MS Excel, PowerPoint, Pastel.
Interest and Activities
Listening to music.
Watching soccer.
Playing pool.
References
The Branch Supervisor (S.T Mambodza)
FMC Finance
146 Kwame Nkrumah
Harare
+263*********/077857481
The Accountant (Mr. T Kwirirai)
Gokwe Town Council
P Bag 6041
Gokwe
Mr. S.Hodhera (H.O.D)
Gweru Polytechnic
P.O Box 137
Gweru
Contact this candidate