Customer Service Wfh

John A. Fusco

Address : **** *********** *** *********, ** 34212

Phone: M/biz: 570-***-**** Email: ***********@*****.*** Linkedin: wwwLinkedin.com/in/John-Fusco-40549b5

With an entrepreneurial spirit, laser focused on the goals and tasks ahead, committed to the highest levels of success. Bringing senior level sales, development, planning, marketing, leadership. Where needed recruiting, hiring, training, research, analytics, and regular accurate business revenue market projection on multiple levels all focused on multi-million dollar winning strategy. Hands on full cycle development/sales management as well as executive and senior management talent. Professionally trained as a leader, as a hunter, developer, collaborative partnership builder and new business pro. One goal only, setting reaching and exceeding very aggressive revenues. In each area I have guided the growth in the millions of dollars. Historically achieving hundreds of valuable partnerships securing high volume results. Effectively and creatively using a consultative sales methodology, Client Prospect Techniqu e applied to daily execution and for training and building powerful and cohesive teams. Continually, successfully setting directing and exceeding all goals relating to multiple tasks across a variety of platforms. Interacting face to face and remotely either in an office or multiple offices, traveling, remotely utilizing well-equipped home office for maximum strategic efficiency. A strong proponent for quality relevant research, discovering prime opportunities, identifying and reaching decision makers, preparation and outreach with a dedicated hunt find and Close Close Close philosophy one way to achieving high percentage annual growth.

Skills & Accomplishments:

Administer dozens of sales, development, and marketing venues, designed make the push to close the expected regular business AND find and close new innovative and generally untapped resources responsible for high eight figure wins. Some of these are listed following: product event promotions marketing arenas, strategic planning /implementation, operational director, P&L charge, intelligent curiosity, professional approach, collaboration, commitment to client customer service. Delivering eight- and nine-digit victories with existing and NEW discovery categories.

Of course, against categories of B2B B2C Consumer Big Box Stores, Corporate connections and representatives all levels. Big opportunities working and executing contracts with US Government agencies, Federal Managers, Pentagon, All Military Branches. Big plus, high levels of connection and execution for very lucrative Political offices both party's lowest to highest offices including Federal- Senate-President!

Having a very high evel of successes with the general leadership roles its equally critical grasping the nuances needed for successfully supporting individuals and teams in both traditional and non-traditional environments regional, national, and global markets. Building well trained and highly productive team members as leaders in their own rights in many prominent roles. Many continue to earn and acquire positions in multi-level management, including vp, gm positions, business ownership, and enhanced careers and they attributed their good fortunes to my leadership and mentoring skills.

John A. Fusco

Address: 6814 Willowshire Way Bradenton, Florida 34212 Phone: M/biz: 570-***-**** Email: ***********@*****.*** Linkedin: wwwLinkedin.com/in/John-Fusco-40549b5

Benefits of the skills:

Experienced formulating managing, packaging strategic action plans delivering high volume and above-market average revenue growth with a collective sales history now exceeding $3.75 billion dollars collected. Includes variety of event marketing with multi-media business platforms incorporating Broadcast TV, Newspaper, Cable, Outdoor, Magazines, Direct Mail, Digital, Special targeted event and major project marketing and full consulting services. Winning strategy within the DIGITAL sales realm achieving industry-leading sales revenues exceeding $485

Million sold and collected. Spanning 40+ marketing areas including standard ads, channel, native, sponsorship, pod casts, live delivery, video players, webinars, push down [plus], white papers, social media, special custom digital promotions, e-commerce, e-newsletters, interstitial desk top, mobile media access. Expanding to include a variety of special programs and multi-client-product delivery via local, regional, national programs.

Additional skills:

full sales cycle experience

E-Commerce

Strategic Planning

Event Marketing

Analytics

Business Development

Salesforce

Business Analysis

Recruiting

Pricing

Branding

Profit & Loss

Project Management

Process Improvement

Account Management

Public Relations

Digital Marketing

Presentation Skills

Outside/Inside/Remote Sales

User Interface (UI)

CRM Software

Management

Sales Management

Social Media Management

Event Planning

Email Marketing

Purchasing

Events Management

Territory management

Analysis skills

Content Development

Computer literacy

Servicing

Sales

Microsoft Office

Multiple and various category sales

Fully remote management for the past 15 years

JAF CONSULTING

Bradenton, FL

2019 - current

GM

Independent business development consulting for a variety of B2B and B2C businesses PLUS

Manage multi-platform media and social media

Consult with variety of high-value businesses improving reach and gain ROI Strategy determining and applying research/analytics short and long term Aid in transitioning to new business platforms

Leadership roles in researching and implementing cost saving time savings material savings

programs and enhancements designed to streamline production time over various platforms

WFH FULLY REMOTE OOH Travel as necessary

Full control of eight figure Revenues

GANNETT COMPANY, INC / GGMC / Tegna

Washington, DC 2007 - 2019

Director of Sales and Development – all media - Digital -- Executed all sales directly and through agencies

Build new biz and grow existing B2B B2C Consumer, Retail, big box, government, political Social media

digital along with special projects multimedia

Lead Team and action committees through multiple projects, strategic planning, business development initiatives,

product program marketing, revenue incentive promotions delivering multi- million dollar returns.

Organized, lead, managed acted with small and large sales teams local regional national global

Recruited, hired, trained, mentored, managed sales marketing development teams.

Researched industry trends, competitor market analyses, and potential product opportunities

Worked closely with all military branches, and programs, and Pentagon and Federal employees with a multitude of programs affecting recruiting retention family services veterans retiring and veterans' services and as they related to consumer living.

Grew annual sales over $35 million dollars annually, exceeding annual goals by over 20% -30%; sustained growth year-over-year for a 70% overall growth for the period… to average annual sales exceeding $180 MM

Executed high powered multi-media platforms including 40 programs of digital services which doubled each year to nearly 40% over general revenues. Recruited, hired, mentored, developed multiple teams to function externally from 15 metro offices

Lead IT team to consider, research, evaluate and incorporate latest technology to enhance sales and marketing performances as well as improved technical upgrades for all remote offices. Led substantial work improvements and proficiencies in all aspects

All work managed via WFH -- Remote.--Travel – Office

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