ARUN J
*-*** * ********** *****, Doddacombai(po),
Contact: +91-978**-***** Email: **********@*****.*** IT PROFESSIONAL
Intend to build a career with leading corporate of multi technology environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. PROFESSIONAL EXPERIENCE
“IDFC First Bharat” – under the IDFC first Bank.
(Jan-2019 To May-2022 Till Date “Regional Hardware Head” (Karnataka State)
(3 years & 4 -month Experience)
“Shree Kumaran Thangamaalihaai” – in the Chennai silks Groups of company. (Oct-2013 To Dec-2018) “Sr system Administrator” (5 years & 02-month Experience) RESPONSIBILITIES AND CORE COMPETENCIES:
• Monitoring of RHMs branch visit through their work report
• Overall, all branch visits coverage within 90 days (within region) and also maintaining the in- rim branches assigned to them (7 branches)
• Consolidation of RHMs assets confirmation report after physical verification of assets count, code, status, users and availability on every visit to branch, Submitting report every quarter at HO
• Updating the Asset status in FAM Software and validating the same on regular intervals for over- all Regions
• verify and Approval recommendation for Asset Transfer
• AirWatch Installation in all TABs and Leopards, MATM, IBL_Register.
• Supporting and verifying the New APKs release (container apps) providing the consolidated re- port of the Region
• Windows Patch updating Support and verifying the same.
• McAfee end point security, Data encryption, DLP, Client Proxy for all laptops and desktops
• Maintenance of systems and desktops with only authorized software.
• Intune for O365 user verification, Hybrid confirmation of the 365 users
• Domain user logging creation and deletion in all branch system
• Monitoring the provisioning of all networks related infrastructure as per the norms
• Checking of asset records and providing/withholding IT clearance depending on the asset status and ensuring action steps as per asset agreement wherever necessary
• Coordinating with user as well as RHM also updating the proper IT asset management and updat- ing the needs of region to Head office such as ink bottles, toner requirements.
• Handling Escalation of the Region and completing the same at earliest.
• Ensuring RHMs attending breakdown calls within 3 (TAT) working days from the date of Raising ticket with user feedback.
RESPONSIBILITIES AND CORE COMPETENCIES PAST EXP:
• Administrate infrastructure, including firewalls, databases, malware protection software and other Process.
• Administrate and execute various management activities and manage all backup activities
• Handling Day to day All Microsoft Windows Server 2008 R2, Windows Server 2016, and Related Activities.
• Assigning appropriate permissions to domain user & work group users accounts and restricting them by group policy objects.
• Installing, configuring, and troubleshooting of all Microsoft Applications like (MS office 2007 and 2010, MS SQL, Visual Studo.net)
• Manage database, monitor trouble ticket, and provide appropriate resolution.
• Installation, troubleshooting and configuring LAN / WAN
• Installed SQL SERVER 2008 R2 and Maintain Database Server with multi branches.
• Maintaining multi-site network operations and software applications, operating systems.
• provide technical support for both hardware and software issues our users encounter
• Responsibilities for documenting the configuration of the System and server. SUMMARY OF SKILLS
• OS/Platforms: Windows Server editions 2008 R2, Windows Server 2016, Desktops OS
• Email clients: MS Outlook & windows live mail Application, Domain, Office 365
• Remote Tools: Team viewer, Ammi Admin, Any Disk
EDUCATIONAL CREDENTIALS
B. TECH – Information Technology 2013
Bannari Amman Institute of Technology (Anna University), 81.2% DIPLOMO (DCE) -Diploma in computer Engineering 2010 NPA Centenary Polytechnic college (DOT), 93%
Higher Secondary, 2007
Government Hr. Sec School, 69.7%
SSLC, 2005
Government High School, 61%
Date of Birth: 20th May 1990
Languages Known: English, Tamil
Permanent Address:1-225 C Mullimalai Kandi, Doddacombai(po), The Nilgiris-643219 I hereby certify that the above stated information is true and correct to the best of my knowledge.
(J ARUN)