Business Analyst Project Manager

Abdul Riyaz Mohammed

Professional Summary:

Having around 3+ years of Business Analysis experience with working in all phases of Software Development Life Cycle (SDLC), including Gathering/Elicitation of Business Requirements, Business Process Modeling, GAP Analysis (AS-IS) & (TO-BE), Development/Build support, and Software Testing. Have demonstrated proficiency in areas of Project management, Technical and Analytical support and in applying and implementing Agile (SCRUM), and Waterfall Methodologies. Worked on business processes for small scale to large scale software projects that included system development component, business process improvement, strategic planning, extensive analysis, etc. Main focus and skillset as a Business Analyst is gathering requirements from different levels and types of individuals on the Business Teams (Product and Business Team SME’s. Stakeholders, Product Managers, Staff Accountants, Financial Managers, Customer Advocates, Claims Processors, Sales Directors, Retail Supervisors, Product Supervisors etc. Conducted Requirements gathering in many variations (One on One Interview Sessions, Requirements Gathering Workshops, Wireframe Workshops, Q & A sessions, Emails etc.) Have extensive requirements gathering and dealing with Business Individuals in creating Business Requirements Documents on all previous projects. Have been included in Project Charter and Scope Discussions in outlining the purpose of the projects and what goals are looking to be accomplished from the effort based on the Project Charter.

• Facilitated and managed sessions with Project Sponsors, Business owners, Product Mangers, SMEs and Analysts from various business areas. Well versed with Waterfall, RUP and Agile methodologies.

• Effective hands-on business professional, demonstrates rare combination of solid business understanding, strong technical skills, outstanding communication, and interpersonal skills as well as effective organizational and team building qualities.

• Responsible for high level implementation plans, data and process models, cost estimating, cost benefits analysis, and risk assessment on projects. Facilitated workshops such as JAD, RAD, and DRP sessions etc. and performed as a team leader when necessary.

• Worked with business teams to collect business requirements, and documented them in Business Requirement Document to get a better understanding of client’s business processes.

• Expertise in documenting Business Requirements, creating Functional Requirements Specifications, Organizing one on one discussion and requirement elicitation sessions.

• Created artifacts like Scope document, Project Charter, and CRD/BRD as a Business BA, and created artifacts like FRD, Use Cases, Use case diagrams, Wireframes, Prototypes, etc. as an IT BA

• Worked with Application Developers for build support, and worked with QAs in creating Test cases and providing support during Unit Testing, System Testing, Regression / End to End Testing, and as a point of contact for defects raised in HP Quality Center.

Technical Skills / Tools:

• Project Methodologies: Rational Unified Process, Waterfall Modeling, Agile Framework (SCRUM).

• Programming Environments: Java, C#.NET, Visual Basic.

• Microsoft Office Tools: Excel, Word, Visio, MS Project, PowerPoint, SharePoint

• Other Software Applications Used: IBM Lotus Notes, TeamRoom, Moqups, Pencil

• Rational Suite: Rational Rose, Requisite Pro.

• Databases: IBM DB2, MS Access, SQL server 2008.

Professional Experience:

Nevada Secretary of State, Elections Department, Carson City, NV Apr 2019 - present Business Analyst

Working as a Business Process Analyst on the Elections cybersecurity enhancement Project. The Projects main focus was to facilitate the cybersecurity practices within the statewide elections system. The main areas of improvement was identified to be applying a Statewide Multifactor Authentication system for all the various stakeholders and users accessing the Statewide Voter Registration List. Worked on a number of the company’s systems dealing with applications coming from government exchange sites along with the company’s online application system. One of the main items of the scope was to identify bad data issues in each of the company’s systems, from the legacy system to the new system recently put into use and the systems going downstream. Other Duties involved production support along with problem management and working to make sure that defects and issues in the System would be resolved into ensuring that system issues would not affect the daily business operations and financial operations. Responsibilities:

• Served As a Liaison between the Business and IT Team and worked with the Project Manager to ensure In Scope items were being taken care of accordingly

• Created and Managed Documents that would be in use for the team on SharePoint such as Statement of Work, Issue Logs, Defect Resolution Documents and UML Diagrams.

• Conducted JAD Sessions between Business Owners and Developers in order to understand main issues that were occurring in the systems, obtaining a priority system from the business to see what issues should be in scope and taken into consideration in the upcoming releases.

• Created User Stories and Use Cases to identify requirements that would be forwarded to IT in order to develop and complete within the releases.

• Identified Defects in the system, which would be existing in HP Quality Center or would be created based on Business Priorities and worked with the Development teams in order to make sure that root cause was identified and the code fix was implemented and put into release.

• Worked with IT to develop SQL queries that would identify population of Issues of members having bad data or data that was breaking the business rules that were required in the system. After population was identified, worked with developers to make sure Short term fixes (SQL Scripts) were run to reduce population of bad data issues.

• Worked with the QA teams after development had taken place in order to ensure that Development and coding were meeting requirements and test cases were being met and making sure that Business Verification had taken place with UAT Testing.

• Worked with Project Manager to make sure Any Change Order Request were being taken care of. This would include making sure developers would adhere to business requests and give accurate reasoning to if an item would not be able to be met in scope for the current release.

Environment: MS Office Tools, Windows XP, MS Project, RequisitePro, MS Powerpoint, MS- SharePoint, MS-Word, MS-Excel, MS-Visio, Business Objects, XML, ITSM, UltraEdit, Fileviewer, Macro enabled Excel Spreadsheets,

Educational Qualification: Masters in Engineering Management from Trine University, USA

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