Volunteer Firefighter Assistant Manager

JESSICA VACCARO *** North Eltings Corners Road · 845-***-****

Office Manager with 10+ years of experience providing administrative support to up to 50+ staff members.

Adept at Organization meetings, managing inventory, training and supervising staff, and implementing office process and procedures that expedite work and significantly save cost. Process strong multi-tasking skills, with the ability to simultaneously manage various projects and schedules

EXPERIENCE

AUGUST 2, 2021 – JANUARY 10, 2022

OFFICE MANAGER, CHIROPRACTOR OFFICE

Plan and Coordinate patient schedules. Order medical and office supplies as well as

keeping Inventory records of supplies. Excellent organizational and time-management skills while preforming high-level of multitasking. Outstanding communication, interpersonal and leadership skills. Customer service orientation. Ensure positive collaborations between doctors. Supervise cleaning staff and coordinate maintenance when needed. Arrange informational materials for patients. Check Insurance information such as Eligibilities and benefits of patients. Creating a chart for new patients.

APRIL 29, 2013 – DECEMBER 26, 2022 MANAGER, HEALTH AND NUTRITION

Assigns duties and shifts to workers and observes to ensure maximum performance. Works successfully with team members to ensure that target of brand is achieved. Provides information to supervisors, co-worker, and team members by telephone, in written form, e-mail, or in person. Works closely with Sales and their VIP Clients Stays current with developments in Health and Nutrition by reviewing the

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communication log book each shift; updates log book for next shifts as well as communicates effectively to the policies and procedures to other team members of the store.

Responds quickly to all guest requests in a caring friendly and professional manner, consistently following up to ensure guest satisfaction that meets and exceed our service standards.

Resolves guest complaints to that satisfaction of the customer by being guest centric, friendly and caring manner.

Communicates to Owner any problems, complaints or unhappy guests.

Coach, monitor and develop team members for improved performance. Works with various vendors, accurate inventory and extremely low product waste.

JUNE 7, 2006– OCTOBER 29, 2013 ASSISTANT MANAGER, HESS

Assistant Manager for 5 + years of experience handling and coordinating tasks and making tasks as effective as possible. Proven managerial experience and cost-cutting abilities, while maintaining high standards and achieving company goals. Communicating and coordinating with various vendor. Ordering and receiving orders. Inputting the invoices into the system as well as filing them away. Creating a new and a more effective filing system. Recruited, hired,and trained 20+ associates, developing them into productive team members with excellent company knowledge.

EDUCATION

JUNE 2015 - 2017

BUSINESS ADMINASTRATION, SUNY ULSTER GPA 4.0

JUNE

REGENTS DIPLOMA, NEW PALTZ HIGH SCHOOL 4 years

SKILLS

Team Leadership

2

Delegates responsibility

Works well with others

Supportive

Motivates others

Shares Credit

Cooperates

ACTIVITIES

Problem Solving

Creates ideas

Understands Feelings

Writes clearly / Concisely

Detail-oriented

Volunteer Firefighter Highland Fire Department 2006 Worked through the pandemic 2019-2022

3

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