WILLIAM E. BERTRAND

***** *. ****** ****, ** ****2 · 425-***-****

adr1j6@r.postjobfree.com

Seeking an opportunity to utilize my more than 20 years in management, process improvement, production management and aerospace manufacturing to achieve organizational success and enhance workflow processes.

EXPERIENCE

6/19 – 5/2020

FACTORY MANAGER, THE BOEING COMPANY

As a Factory Manager on the 777 jetliners (-300, Freighter, and -9X variants), I am responsible for:

Ensure timely delivery of scheduled work through the direct oversight and management of a team of 24 and application of standard work procedures.

Monitor and correct any potential OSHA related issues which could lead to loss time and or citation from OSHA. Up to date on OSHA requirements for safe and secure work environment.

Ensuring detailed build requirements are followed and maintaining team performance to achieve shift production targets.

Motivating my team to attain high production standards and providing feedback on each member’s performance and adherence to company expectations.

I am called upon by management to help under-performing teams to come back into performance expectations on a frequent basis. Utilizing my extensive experience in aircraft build processes and team management, I have a proven record of bringing team performance back to expectations and have frequently achieved higher than expected results.

Frequently provide feedback to suppliers on build related issues impacting my team’s ability to meet production schedules and work collaboratively with suppliers to implement improvements on delivered products.

Provide mentorship and on-the-job training to team members to enhance their skills and abilities in the production process. Utilizing a hands-on approach, I frequently coach crew members on how to perform tasks associated with the build process.

Develop shift production plans for the work to be performed by the team and partnering with other shift managers to determine any items remaining from prior shift and preparing the incoming shift with data vital to ensure timelines are met.

Identify process improvements that have led to reduction in cycle time and cost while maintaining high industry standards and quality.

Overseeing the forward body lower cargo main structure construction process to ensure quality standards are met or exceeded.

3/11 – 6/19

MANAGER, The Boeing company

As a Manager on the 777 jetliners, I oversaw the following build lines:

Body lower cargo secondary structure construction process and customer review;

Metal wings lower panel – loading and installing the lower skin panel assemblies;

Loading and starting the drill process of the wings to the mid-body assembly; and

Forward bodies – lower section and passenger deck.

I met or exceeded performance targets for my teams through:

Application of detailed aircraft build techniques to ensure exacting product specifications were achieved and maintained. This includes the application of standard work processes to ensure quality and timeliness.

Mentoring and training team members on the correct manufacturing and build processes to be used.

Motivating team members using pre-production team meetings to go over the shift objectives and analyzing any issues identified from the prior shift.

Working with suppliers and vendors to review any production defects being experienced with delivered parts.

Maintaining an excellent safety record for my team for each production shift. I regularly conducted walk around process reviews to ensure team members were wearing appropriate safety gear and adhering to company guidelines for performance of their assigned work activity.

Application of data-based decisions on productivity and quality. Through defect management and monitoring timeliness, I drove process improvements that led to reduced cycle time and improved quality.

8/05 – 3/11

MECHANIC/TEAM LEADER, The Boeing company

As a Mechanic and Team Leader on the 777 jetliners, I was responsible for various aircraft assembly processes including:

Heavy line mechanic on the 41/43 Sections of the 777 aircraft;

Team Leader for five years;

Quality Assurance assessment and review;

Defect review and remediation;

Training and mentoring new team members; and

Participation in post shift evaluations of work performed.

Utilizing my mechanical skills, I was successful in achieving or exceeding expectations for my assigned work tasks for each shift. I was recognized for my mechanical abilities and was rapidly assigned as a team lead to help oversee the shift work that was assigned to be performed. Applying my skills in mentoring and training, I was relied upon to help new team members learn the detailed assembly functions for the 777 aircraft. This included adherence to Federal Aviation Administration requirements, Boeing company processes and Occupational Safety and Health Administration practices.

As part of the build team, I provided feedback to management and quality control on any issues experienced during shifts to help identify potential production impacts and address any product defects timely. As a quality reviewer, I would routinely inspect work during shifts to ensure adherence to production standards and address any defects which were identified. I would also assist team members in resolving any identified defects and provide additional training when needed to help avoid any future defects or production variances.

2/02 – 8/05

FURLOUGH TIME

Between February 2002 and August 2005, due to the economic downturn and impacts from the 9/11 attacks, I was furloughed due to a decline in aircraft orders and production.

3/96 – 2/02

MECHANIC, The Boeing company

As a Mechanic on the 777 jetliners, I was responsible for various aircraft assembly processes associated with the forward body passenger deck. I achieved certifications for Bond and Ground as well as Seal. I participated in work groups focused on process improvement for the Body Structures Feeder Lines and Flight Deck Protection. I quickly excelled in learning and applying exacting industry assembly techniques due to my aptitude for mechanical processes. I was routinely recognized by managers for my ability to quickly learn and apply techniques required for the detailed assembly processes of the 777 aircraft.

Utilizing my mechanical skills, I was successful in achieving or exceeding expectations for my assigned work tasks for each shift. I was recognized for my mechanical abilities and was rapidly assigned additional tasks to learn and assist other team members in learning the Boeing manufacturing processes.

As part of the build team, I provided feedback to management and quality control on any issues experienced during shifts to help identify potential production impacts and address any product defects timely. I assisted in developing process improvements to address production issues that led to achieving production targets and increasing quality.

EDUCATION/TRAINING

WEST SEATTLE HIGH

SOUTH SEATTLE COMMUNITY COLLEGE – TRUCK BODY REBUILD

THE BOEING COMPANY – 8-STEP PROBLEM SOLVING

THE BOEING COMPANY – MANAGEMENT TRAINING COURSES

SKILLS

Advanced aircraft manufacturing processes

Quality control for aircraft manufacturing

Problem solving

Training and staff development

Knowledge of FAA requirements and standards

Leadership and mentoring

Process improvement

Contact this candidate