Data Entry Records Technician

Melissa Gillett

Location - Woodland, CA *****

Interview Availability – Monday to Friday (10am to 4pm)

Professional Summary:

Melissa is an ideal candidate for this role as she has extensive experience in Data entry in health care settings.

Completed documentation requirements on behalf of patient; reception services including telephone, reception, and in-person.

Performed post-delivery work order confirmation and data entry.

Maintained patient charts and follow-ups.

Maintained medical records office, medical records receiving storage room.

Processed claims and gathered supporting documentation, and medical records to submit for billing

She seeks a rewarding customer service position that provides growth and carrier advancement opportunities.

She can join immediately, if offered this role.

Skills:

Microsoft Office Suite: Word, Excel

Outlook, SharePoint

NextGen, Insyst,

AllScripts

Touch Chart,

ACIS

Salesforce

CPT, ICD 9, and ICD 10 coding

Data/documentation entry,

Verification and tracking

Provide basic patient care

Education:

High school Diploma from Fairfield High School - Fairfield CA

Professional Experience:

Office Professional

Thrivent Financial, Vacaville, CA

August 2019 – July 2022

Prepares or coordinates the preparation of routine correspondence, reports, and special projects, schedules, prepares, and follows up on meetings, trainings, and events, Update the contact management system with client contact and preference information.

Provides back-up support on tasks that do not require any type of licensing or registration including beginning Beneficiary Claims, legal agreement forms, and automatic payment authorizations, participates in the business planning process, basic office/clerical duties including multi-line phones.

Branch Coordinator

Apria Healthcare, Fairfield, CA

November 2017-August 2019

Completing documentation requirements on behalf of patient; reception services including telephone, reception, and in-person; working with intakes; reviewing ACIS screens to assist customers; patient scheduling.

confirming delivery appointments; perform post-delivery work order confirmation and data entry; assist with coordination of patient Positive Airway Pressure (PAP) classes including assembly of paperwork instructions and other non-licensed activities as defined by policy, handle requests for

Audit/documentation purposes; Collect payments, credit card/billing; scanning, filing, and faxing records.

Prepared/Processed claims and gathered supporting documentation, and medical records to submit for billing

Retrieve equipment from warehouse, outbound customer satisfaction calls to patients and referrals

Referral Clerk

Sacramento Native American Health Center - Sacramento, CA

May 2015 – October 2016

Receives, prioritize and processes referrals by urgency or PCP request; obtains prior authorizations for patient referrals to specialists and surgeries, advises provider if authorization request is denied,

Prepared/ Processed claims and gathered supporting documentation, and medical records to submit for billing

Communicates with different insurance companies to verify eligibility of insurance for patients, Requests

appointments/consults notes once patient has been seen by specialist, Referral Data tracking for Quality

Assurance programs, communicate with patients and inform them of referral status, Update and maintain

vendor list in SharePoint, documentation, and updates of appropriate referral resources, required forms and

key contact persons

Medical Records Technician

Pacific Staffing, Sacramento, CA

September 2014 – May 2015

Receive Health Information from newly acquired medical practices in both electronic and hardcopy form,

Extracted/scanned newly acquired health information into Dignity Health electronic records programs,

Maintain medical records office, medical records receiving storage room, Preparation of records and coordination of transportation of records to long term storage facility.

Medical Records Technician

County of Solano Health & Social Services Adult Mental Health Fairfield, CA; Vallejo, CA,

April 2006 – July 2014

Maintain medical records and secure confidential correspondence between medical offices, Send and receive release info in accordance with federal privacy laws, Maintain central medical records room and remote medical records office.

Gathered supporting documentation and submitted to billing for claims processing

Coordinate transfer of protected health information between legal representatives and courts, Perform administrative functions for office, Utilize multi-phone lines and switchboard

On-Call Certified Nurse Assistant

Sojourn Staffing Services, Fairfield, CA

December 2005 – April 2006

Administered vital patient care including post-op Interacted heavily with patients in all areas, from neonatal, paediatric, adolescent, adult, and geriatric,

Functioned as part of the hospital’s “Code Blue”/Life Support team, post-mortem care

Certified Nurse Assistant

North Bay Medical Center, Fairfield, CA

June 2002 – October 2004

Administered vital patient care including post-op and neonatal care, Interacted heavily with patients in all

areas, from neonatal, paediatric, adolescent, adult, and geriatric, Functioned as part of the hospital’s “Code

Blue”/life support team, Maintained patient charts and follow-ups

Performed hearing screens for patients Worked with unit clerks to complete billing for insurance purposes, Monitored multi-line telephones, and basic administration and reception duties

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