Customer Service Worker
Resume:
Kimberley Missey
DeSoto, MO *****
*******************@*****.***
Professional Summary
Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Focused Job Title with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem- solver versed in customer service.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Versatile Job Title with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Security-conscious and customer-focused Job Title with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing and maximized loss prevention methods.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves and promoting sale items. Proficient in Type and Type merchandise and adept at offering every customer upbeat and knowledgeable support.
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Skills
Customer Transactions
Inventory Stocking
Work Task Prioritization
Cash Register Operation
Customer Relations
Cashier Abilities
Positive Interactions
Cash Drawer Management
Janitorial Duties
Coin and Currency Counting
Utensils and Equipment
Food and Beverage Preparation
Professional Telephone Etiquette
Suggestive Selling
Total Sales Reconciliation
Kitchen Sanitization
Checking Out Customers
Counter Sanitization
Energetic and Outgoing
Signage Updates
Shelving Items
Membership Programs
Weighing Items
Guest Inquiries
Guest Satisfaction
Monetary Transactions
Answering Customer Questions
Bagging and Packaging
Stocking and Replenishing
Wrapping and Boxing
POS Systems
Identification Checks
Customer Assistance
Basic Math Functions
Shipment Procedures
Sweeping and Mopping
Cooperative Attitude
Price Identification
Work History
July 2016 - June 2022
Casey's General Store DeSoto, MO
Cashier
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns. Processed customer refunds and exchanges according to established guidelines.
Restocked and organized merchandise in front lanes. Stocked, tagged and displayed merchandise as required. Collected and authorized payments of guests.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Worked flexible schedule and extra shifts to meet business needs. Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Tallied cash drawer at beginning and end of each work shift. Welcomed customers and helped determine their needs. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs. Mentored new team members on sales software system operation. Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Checked personal identifications during alcohol and tobacco sales. Reviewed new promotions and monitored price changes. July 2007 - February 2010
Chartwells Schools Dining Services DeSoto, MO
Food Service Worker
Made food according to standard recipes with requested changes for customer satisfaction.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Learned other teammates' work tasks to train as backup. Sanitized dining ware and kitchen equipment according to health code standards.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prepared recipe ingredients by washing, peeling, cutting and measuring. Plated hot meals and salads in aesthetically pleasing arrangements. Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Circulated kitchen area to receive work assignments and identify support tasks.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Jefferson College Hillsboro, MO
Hotel, Motel, And Restaurant Management
2010
American Academy of Beauty Arts Festus, MO
Cosmetology
June 1991
DeSoto High School DeSoto MO
Diploma
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