Professional Summary
Hard-working healthcare business professional with experience in multiple areas of business including management, patient demographics/data entry and banking. Also has extensive experience as an administrator/business manager. Currently seeking full-time employment in healthcare as an Administrative Assistant. Organized individual who is passionate about people, loves serving a purpose, & has a hard-work ethic that speaks for itself. Skills include, but are not limited to the following:
Skills
PC & MAC Operating Systems
Microsoft Office
NexGen Software Systems
Skype for Business
Various Social Media Sites
Various Web Browsers
Accounts Payable
Accounts Receivables
QuickBooks
Event Planning
Conflict Management
Public Relations
Teamwork
Communication Skills
Organizational Skills
Self-Reliance
Trustworthiness
Honesty & Integrity
Leadership
Time Management
Dependability/Adaptability
Work Experience
AMSURG – Nashville, TN March 2019-current
Demographics Specialist, Team Lead
Responsible for training all new-hire employees on the NexGen Software
One of two people responsible or data entry using HST and Scanhart systems
Responsible for updating Sharepoint in the absence of team supervisor
Responsible for patient data entry on NexGen Software System for over 50+ medical centers
Responsible for insurance data entry for patients
Complete on average 215 – 235 patient entries per day
AMSURG – Nashville, TN 2015- March 2019
Demographics Specialist
Responsible for patient data entry on NexGen Software System for over 50+ medical centers
Responsible for insurance data entry for patients
Complete on average 215 – 235 patient entries per day
Advanced Ceramics Dental Lab - Santa Maria, CA 2005-2012
Co-Owner, Office Manager
Completed all administrative tasks for the company
Monitored payment schedules and collections
Resolved any and all account discrepancies
Made all key decisions regarding the organization and its structure
Communicated frequently with all vendors and clientele
Managed all of organization’s marketing aspects
Frequently operated QuickBooks, Microsoft Office, and various other software systems and programs.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Great White Dental Lab - Santa Maria, CA 2002-2004
Administrative Secretary
Posted receipts to appropriate general ledger accounts.
Composed effective accounting reports and summarized accounts payable data.
Researched and resolved accounts payable discrepancies.
Balanced monthly general ledger accounts to accurately recorded cost and month end accruals.
Coded and entered at least 100 invoices each day into the in-house accounting software.
Reconciled vendor statements and handled payment complaints or discrepancies.
Oversaw inventory and office supply purchases.
Processed accounts receivable and accounts payable.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Deon Smit Dental Lab - Witbank, RSA 1990-2000
General Manager
Posted receipts to appropriate general ledger accounts.
Composed effective accounting reports and summarized accounts payable data.
Posted receipts to appropriate general ledger accounts.
Monitored payment schedules and collections.
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Planned and executed all aspects of organization’s relocation to new city.
Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
Standard Bank of South Africa – Witbank, RSA 1984-1989
Executive Officer
Managed CEO’s complex schedule and frequently booked, altered, and coordinated travel arrangements.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Created and processed: expense reports both in house expenses and travel expenses, reimbursements, budgets, and filing systems.
Greeted customers entering the office; determined the nature and purpose of their visit and directed them to the appropriate destination.
Supported HR department in the annual employee review process for performance management and merit-based increases.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Directed administrative functions for directors, principals, consultants, and key managers within the firm.
Operated word processing systems, spreadsheets, databases, and presentation software.
Developed and maintained internal clientele filing system.
Education
Witbank Technical College – Witbank, RSA 2002
Microsoft Office Certifications
Completed Microsoft Office Applications Certification
Completed Infor4mation Processing Assistant Certification
Technicon of Pretoria – Pretoria, RSA 1983-1984
Marketing & Accounting Major
Earned GED
Studied marketing and accounting
Forced to end 4-year program due to financial difficulties; interested in finishing degree.
Hoogenhout High School – Bethal, RSA 1978-1982
High School Graduate