LEADERSHIP • HUMAN RESOURCES • PEOPLE STRATEGY• ORGANIZATION DESIGN
People, Process, Technology, Measurement
Highly Collaborative, People Operations and Strategy Executive experienced with managing geographically dispersed teams in support of dynamic organizations. Effective and highly empathetic leader with strong business acumen and forward-thinking entrepreneurial mindset, fostering creativity as a trusted member of the executive leadership team. Strategic and tactical leader building superior Workplace Culture and People Programs that focus on sound employee relations and leadership development. Build, scale and integrate programs, Culture and Employee Experience with an embedded Diversity, Equity and Inclusion proclivity while forwarding positive Change and People Management Strategies. Utilize a thoughtful approach to lead and strategically produce and scale high growth, sophisticated and legally compliant solutions that adhere to international, federal and state legal requirements. Apply Design Thinking and Agile approaches to produce measurable results. Excellent communication, negotiation, networking, training and presentation skills. Coach and Mentor, enthusiastic about encouraging people at every level to achieve their professional growth goals while advancing the Mission of the organization.
Strategic Management and Organizational Development · Manage Geographically Dispersed Teams M&As · Lead Teams of brilliant People / HR and Talent Acquisition Professionals · 401k Trustee Competitive Benefits Design · Retention · Employee Relations · Rewards Programs · Compensation Audits Employee Experience / Engagement · Career Mapping · Design High Performing Talent Management Programs · Manager, Mentor and Coach · Succession Planning · Define HRIS Technology · Compliance Process / Change Management · Performance Management Programs · Manage Vendor Relationships HR Policies and Procedures · Total Compensation Programs · Deferred Compensation · Retirement Plans P&L, Budget Management · Inter/National Employment Law Expertise · COVID-19 Vaccinations & RTW Affirmative Action Plan · Diversity, Equity and Inclusion Programs · Contracts · Payroll Management · COEs
Significant Audit Experience with ERISA, ADA, EEOC, COBRA, FLSA, FMLA, DOL, SOX, DCAA, ISO, CMMI
Industries: High Tech Environments, IT, Healthcare and Life Sciences, Cyber Security, SaaS, e-commerce, Financial Services, Engineering, Communications, Systems Engineering, Online Advertising, Demographic Analytics, Architecture, Manufacturing, Laboratories, Distribution, Space and Defense, Media and Entertainment, Hospitality and Service Industry, Emergency Response, Associations, Non-Profit Organizations
Professional Experience
C. - Mission Technology Group 05/2022 - Present
Chief Human Resources Officer – Temporary Assignment
Portfolio Company Report to the President, Lead Directors of Talent Acquisition, Human Resources and staff of 9
Organizational Change Management agent developing critical change strategies including talent development. Work with individual stakeholders to align mission, values and goals to the broader organization. Culture change within multidisciplinary teams, coach, pilot, design programs for highly technical workforce, communicate and onboard a new 401(k) and benefits programs, career mapping strategies, employee engagement and foster trust principles. Policy and Procedure review.
KREATIVE TECHNOLOGIES 12/2019 – 05/2022
Senior Vice President, Human Resources and People Strategy
Voted 2021 and 2022 Washington Post Top 100 Workplaces, Report to CEO, Building Culture and Impactful Programs
2021 Top 100 Workplaces, Washington Post – Built and cultivated a High-Performance, Resilient Culture. Develop and reinforce Change Management programs aligned with organizational values.
Developed all communication standards in the following areas: remote work methodologies, benefits, DEI, vendor management, negotiations, website development, client meetings, press releases and community outreach. Conducted annual training, employee relations discussions, investigations and outcomes, new employee orientation and onboarding programs.
Oversee all HR and TA responsibilities including continuously identifying and implementing impactful people strategies, workforce processes, compensation and benefits, advanced tools.
Strategic advisor on the Executive leadership team, developing and scaling a successful people and performance culture that demonstrates improvement in organizational accountability. Continuously align Talent Management programs with organization Mission, Values and Goals.
Lead and empower my team and operational managers through continuous training and modeling effective People Strategies. Acquired and launched a Performance Management tool aligning personal, team and organization goals. Train managers in continuous feedback principles and performance discussions.
Develop the business organization chart defining roles, succession planning, career mapping and Incubation talent strategies.
EACAI 9/2012 – 12/2019
Interim Chief People Officer and Project Management Consultant
Managed Groups of 10 – 450, 4 Contract Engagements, 15 Direct Reports
Strategist with strong Tactical skills, trusted People Management Adviser / HR Infrastructure builder. Led meaningful Change Management Initiatives, Developed highly collaborative Cultures and relevant high impact solutions to organizational development. Developed and lead effective workflows while assessing industry best practices and identifying areas for continued improvement in support of client projects.
Clients engaged services based on advanced knowledge of leading and proven human resources/human capital management principles and practices including those pertaining to talent management, total rewards, organizational development, DEI, performance management, labor relations, employee communications, employee relations and training and development. Clients received training and viable knowledge transfer in all applicable laws and regulations governing these areas.
EPAM SYSTEMS 1/2016 – 4/2018
Senior Director of Global People Operations
Managed 16,000 Professionals, 4 Continents, 25 Countries, $1.15B Revenue, 4 HRBP direct reports, 8 mentees
Award winning, Global Digital Software Engineering and IT Consulting Company. Reported to the Corporate Executive President of Operations. Led teams of geographically dispersed HR professionals to forward successful People Operations strategies in talent acquisition, human resources operations, organizational change management, policy and procedure, employee relations, culture, diversity and inclusion, compensation, benefits, HRIS, performance management and talent development.
Built a new global HR talent management solution to use data to better understand employees. Strategic advisor helping the business make informed workforce decisions.
Lead Team of Total Compensation professionals on the global level. Key member of the global Performance Management team.
Aligned Performance Management with business goals. Developed a coaching and continuous feedback program promoting ongoing conversations around employee skill and competency development. Provided training to all levels of management and tracked progress.
Ensured that all programs and employee relations adhered strongly to national and international labor laws. Developed change management strategies focused on global people management programs. Facilitated compliance and audit review for initial ISO Audits in 3 locations gaining certification in each location.
Initiated and facilitated organizational change management programs focused on post-acquisition team integration activities for 12 acquired companies. Developed team identities, mission and leadership while integrating teams across the globe and defining project teams and process solutions to support organizational and client goals.
JCM ASSOCIATES, LTD 7/2011 – 1/2016
Chief People Officer, Controller and Project Manager
Managed 25-40 Highly Skilled and Regarded Subject Matter Experts, 22 Contracts, 8 Direct Reports
Intelligence Community. Reported to Company President. Cross-functional manager committed to meeting company strategic initiatives while championing the talent that makes an organization successful. Communicated with executive management regularly regarding HR, training, client service, program budget, contract policy and procedural requirements.
Partnered with Business Development to further company strategic growth. Communicate company talent assets to clients resulting in 200 percent growth in consulting contracts in 2 years.
Developed enterprise architecture for programs, staffing and subcontractors. Decision maker, forecaster; P&L management, Project / Program Manager, Contracts Manager.
Frontline leader defending the company in all government audits resulting in Zero deficiencies.
EAC Associates 9/1999 – 7/2011
Vice President of IT Start-Ups
Managed 25-2000 Employees, 12 Companies, 75 Direct Reports
Launched and advised initial management team for 26 new businesses in a variety of sectors as a Business Start-up Professional. Prompted enduring HR and business practices from company inception. Contracted with high profile clients including the World Bank, Union Station and defense, science and technology and communications sectors. Influenced principals’ business plans and mission statements to advance company culture and vision. Initiated strategic and innovative HR programs to meet business vision.
Established HR infrastructure. Performed training and presentations for Executive and Multinational audiences.
Managed talent initiatives, hiring strategies, pipeline recruitment programs, accurate job descriptions, organization design, performance plans/appraisals and procedural workflow.
Provided C-Level training, guidance and executive coaching in business, HR, legal and compliance.
Led staff of 14 responsible for talent acquisition, on-boarding, training, learning and development, payroll, benefits, accounts payable and receivable, compliance and performance management. Established auditing procedures, strategic management, organizational design, direction and workforce planning for 2000 employees.
Software Excel, Microsoft Suite, Outlook, Presentation Software, Benefits Software, Several HRIS Products, People Management and Performance Tools
Education Legal Studies BA The Ohio State University
Political Science BA The Ohio State University
English / Writing (Minor) The Ohio State University
Professional Society for Human Resources Management (SHRM)
Affiliations Project Management Institute (PMI)
Recent Awards 2021 and 2022 Top 100 Workplaces, Washington Post