Customer Service Clerk

CINDY HARRIS

** ********* ** ******* ****, IL ***40 618-***-**** ************@*****.***

Enthusiastic professional with 27 years of clerical experience looking to relocate and continue my career in healthcare. I’ve always been passionate about quality patient care and am looking forward to the opportunity to further my career.

WORK EXPERIENCE

Madison County Health Department Wood River, IL

Clerical & Billing Clerk, 2005 – Present

Promotes a positive patient experience by facilitating patient scheduling and correspondence

Screens incoming calls, determines eligibility, processes insurances and applications

Accurately and efficiently maintains billing and other financial document record keeping

Ensures accurate patient medical records by updating and maintaining immunization records

Collaborates with a dynamic team to promote an efficient, supportive work environment

Coordinated Youth and Human Services Wood River, IL

Office Clerk, 1995 – 2005

Performed patient intake duties including the gathering of patient information and verification of eligibility and insurance information

Assisted with various programs throughout the department as needed by the team

EDUCATION

Panola College Carthage, TX

GED Completed 1988

ADDITIONAL ATTRIBUTES

Experience with EMR systems

Proficiency with Illinois immunization and insurance databases

Good communication skills

Personable, collaborative attitude

Excellent customer service skills

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