Office Assistant Service Representative
Resume:
George Wibrowski Cell 646-***-****
**********@*****.***
New York, NY 10036
[Certified Paralegal [Office Assistant]
Profile:
- Leadership Experience – Record Management – Report Generation – Quality Control – Supply Inventory and Ordering – Mailroom Process – Scanning – Copy- Trouble Shooting Equipment Issues in the Mailroom – Bilingual (English & Spanish)
Experience:
Canon Business Processing Services
Tower Group Companies, New York, N.Y. 2007 - 2013
Lead Office Service Representative
- Provided excellent internal and external customer service ensuring client needs were met.
- Handled logs and processed all incoming and outgoing mail.
- Operated postage machine and other mailroom office machines.
- Trained new staff on sorting and distributing mail accurately.
- Assisted all levels of employees including executives and legal department with meeting delivery deadlines and tracking lost or delayed mails.
- Collated and delivered mail to various departments.
- Organized documents and files for clear accessibility.
- Proficiently used a professional web based software called "Beartrack" to maintain status of deliveries and mail location as well as to organize and prioritize according to company protocol.
- Proven ability to effectively multitask in all situations. Forrest Solutions
Bingham McCutchin, New York, NY. 2004 – 2006
Records Representative
- Proven organizational and time management skills.
- Answered busy multiline company phones.
- Organized minute books and gave tours of records facility and file room.
- Updated legal records in Accutrac program for more practical usage. Education
Borough of Manhattan Community College, CUNY, New York, NY. Certificate of completion in Paralegal Studies, 2010 John Jay College of Criminal Justice, CUNY, New York, NY. B.S., Corporate Security Management, 2003
Equipment and software’s:
Microsoft Word 2007 – Outlook – Power Point – Internet Explorer Mail Machine Connect Plus 3000 – Insert Machine – Letter Opener – Scanner UPS Campus Ship – Bear Track System – Tower Portal - Accutrac and some familiarity with Westlaw.
Other Training and classes completed
Security Guard – 8 Hour Pre- Assignment training certificate. Pace University (REMS training inc), New York, NY – 2013.
- HIPAA class
- Business Writing
- Suspicious mail handling
- Safe lifting
- Certificate on Going Green
- Fundamentals of Quality
- Class on Persuasion
Awards
-Pride Cup (group award for effective teamwork, received by my fellow team members and I 3x)
-Certificate of Appreciation (individual award) for my outstanding performance and dedication to the Tower/ Canon team.
World Travel: Poland, Colombia, Jamaica, Italy, England, Canada, and a cross country trip from New York to California.
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