Case Manager Program

AHMED DAHIR

425-***-**** • ****@**.***

Highly capable Business Administration graduate with 5+ years of experience in full life cycle recruiting including client management, creative sourcing, candidate development, offer negotiation and more. EDUCATION

B.A. – Business Administration June 2021

University of Washington Seattle, WA

PROFESSIONAL EXPERIENCE

Tech/Non-Tech Recruiter March 2018-April 2022

Integra Services

● Build diverse and inclusive candidate pipelines through multiple channels (web/social/professional networks, etc.)

● Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.

● Recruit candidates nationwide for various roles including SDE’s, Back-end/Front-end web developers, SDM’s, TPM’s,and Product Designers.

● Identify, engage, and recruit qualified candidates by performing sourcing activities to include, but not limited to: market and Internet research identifying alternate candidate sources, cold calling, executing recruiting calls, referral recruiting, online social networking, attending seminars and local networking events. Determine and implement appropriate recruiting techniques for market, industry, skill set, and region.

● Establish a pipeline, align virtual bench and a communication plan with virtual bench candidates through consistent use of activities.

● Analyze client requirements against qualifications of candidates and match the best candidate with client needs.

● Present job opportunities to candidates and negotiate pay rates.

● Prep and debrief candidates. Provide coaching and advice to candidates throughout the client interview process to include counter offers and job transition.

Tech/Non-Tech Recruiter

Somali Community Center December 2016 – March 2018

● Recruiting in a high volume, high growth environment.

● Recruit passive candidates and gauge chemistry of candidates for fit and motivation rather than simply sell a role.

● Build and maintain a network of potential candidates through proactive market research and on-going relationship management; conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios.

● source-first mentality, searching for passive candidates and striving to find the best people in the industry.

● Articulate in writing recruiting plans with deliverables, timelines, and a formal tracking process. Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline. Community Jobs Case Manager

Refugee Woman’s Alliance March 2016- November 2016

● Manage and recruit job host sites for current and future clients

● Admit new clients by conducting interviews, intakes, and application reviews

● Monitor cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocate for needed services and entitlements; obtain additional resources; intervening in cases of crises; providing personal support.

● Communicate clients’ progress by conducting weekly interdisciplinary meetings and evaluations.

● Review clients progress and record daily logs of activity in areas of growth as well as areas which need improvement.

● Plan, schedule, and perform a variety of responsible and administrative duties in assigned functions.

● Maintain a log of daily and weekly activities, expenses, accounts, promotions and all administrative items. AHMED DAHIR

425-***-**** • ****@**.***

● Work respectfully and responsibly in team setting to meet overall goal of making clients self-sufficient and independent.

Youth Program Manager March 2016-November 2016

Refugee Woman’s Alliance

● Conduct interviews with clients to ensure internship placement is suitable and reliable for creating a successful work environment.

● Organize and plan meetings for clients as well as workplace supervisors and other case managers.

● Coordinate events, gatherings, and year-end holidays.

● Create memos, letters, and flyers for events and meeting.

● Plan, organize, and perform duties by set deadlines. Communication and Development Associate

Rainier Valley Corps September 2015 – February 2016

● Develop, implement, and evaluate the annual communications plan across the network.

● Maintain and update non-profit organization social media.

● Update and coordinate events and plans for organization as well as other non-profit organizations in partnership.

● Mentor and lead team members (Fellows) in organization to ensure smooth operation of all organizations affiliated with RVC

● Build and enhance web platforms for content sharing which catapult organization and volunteer member’s engagement.

ACTIVITIES AND ACADEMIC HONORS

African American Scholarship (2019-2021)

University of Washington Honor Student

Performance Based Scholarship (2019– 2021)

University Of Washington Dean’s List (2019 – 2021) SKILLS

Computer Skills: MS Word, Excel, PowerPoint,

Outlook.

Additional Skills: Developing Long Term Customer

Partnerships, individual Case Management, Selling with insights, Category Management, Contract Negotiations, Team Working, Customer Focus, Multitasking, Leadership, Excellent Written and Oral Communication Skills.

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