SAWANI MENSE

** ******** ****** ******, ** ***** 603-***-**** adr157@r.postjobfree.com

OBJECTIVE

Detail-oriented problem solver looking for a challenge. Persistent, dependable engineer that goes beyond the bounds of the assignment to produce a quality product. Works well alone and in teams; experienced with both local and distributed teams. Customer advocate and strong voice for quality when in a testing role.

• Manual and Automated Testing

• Efficient Multitasker

• Written and Verbal Communication

• Troubleshooting

• Integrity

• Teamwork and Cooperation

EDUCATION

• University of Pune, India

Bachelor of Engineering in Computer Engineering June 2014 Courses: C/C++, Java, SQL, Object Oriented Modelling, Data Structures, Mobile Computing SKILLS

• Experience in Functional testing and Non-functional Testing.

• Knowledge on QA Automation tools like Selenium.

• Experience in planning and executing tests in various environments - System Integration Testing (SIT), User Acceptance Testing (UAT).

• Familiarity with all phases of Software Development Life Cycle, Software Test Life Cycle, Bug Life cycle.

• Well versed with Test Documentation (Test Scenario, Test Case, Test Data, Defect Report, and Test Metrics).

• Expertise in Bug Reporting & Tracking Process using Bugzilla and Issue Tracker.

• Knowledge on SQL to conduct Database Testing, familiar with Programming Fundamentals (Structured Programming and Object-Oriented Programming) and analysis of software applications.

• Experience performing mobile testing on various operating systems like iOS, Android, and Blackberry.

• Extensive knowledge in project handling, documentation skills and analytical problem solving.

• Self-motivated, quick to deliver, interacts effectively with clients, managers, co-workers. TECHNICAL SKILLS

• Ticketing System: Siebel, Request Tracker (RT), JIRA

• Programming Languages: Core, Java, Advanced Java, MySQL, MS-SQL, C, C++, HTML, CSS, JavaScript, Shell, Pearl

• Testing Tools: Selenium, Bugzilla, SQA Testing & Methodologies, Defect/Bug Tracking

• Operating Systems: Windows 7 Pro/7/Vista/XP/8/8.1, Linux/Unix, RHEL 5.x, RHEL 6.x

• Methodologies: Agile, Scrum, Waterfall

• Other: Microsoft office, Excel, Word, PowerPoint, Outlook, QuickBooks, PROFESSIONAL EXPERIENCE

Impetech Pvt Ltd March 2018 – December 2018

Manual tester

Project – Human Resource Management System

• Reviewing software requirements and preparing test scenarios.

• Executing tests on software usability.

• Analyzing test results on database impacts, errors or bugs and usability.

• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

• Interacting with clients to understand product requirements.

• Participating in design reviews and providing input on requirements and product design. Esaplling Pvt Ltd March 2018 – December 2018

Customer Service Associate

Roles & Responsibilities:

• Assisting customers with emergency problems or unexpected situations.

• Providing solutions for customer problems.

• Ensuring customer issues are resolved in a timely manner.

• Developing and maintaining customer relationships.

• Maintaining records of customer interactions.

• Providing overall great customer experience.

• Reviewing customer accounts and transactions while resolving issues.

• Giving detailed Presentation about the services and products to the clients.

• Working with a sales team to create better methods to address customer complaints. Tata Consultancy Services October 2014 – July 2016 Manual tester

Project – Bank of Tokyo Mitsubishi UFJ

• Analysing the Requirements from the client, creating Business requirement documentation.

• Collaborated a multi-disciplinary team using an Agile-Scrum oriented methodology.

• Created and executed test cases, verified and validated the web-based application and documentation based on standards for agreed Software Development and effective QA implementation in all phases of SDLC.

• Involved in Carrying out extensive test case execution and functionality testing.

• Performing defect tracking, Selecting Test Cases for Regression Testing.

• Performing Sanity Testing, Regression Testing on modified Software Builds, updating Test Cases and Test Data.

• Identifying, analyzing and reporting defects, errors and inconsistencies in web applications.

• Tracking Changes, Preparing Reports and Updating Documents.

• Giving mandatory information of a defect to developers in order to fix it.

• Logged the defects in JIRA generated due to mismatches in properties.

• Reported and traced bug and re-verify the bug fixed in each sprint or release.

• Preparing Suggestion Documents to improve the quality of the application.

• Communication with the Test lead/Test Manager.

• Done Adhoc Testing and parallel testing of various test cases.

• Actively participated in status reporting meetings and interacted with developers to discuss the technical issues.

• Undertook considerable of overtime to cope up with clients increased volumes to maintain SLA and to maintain software release deadlines. Project – Government of Maharashtra – Vocational Training portal development Project Details:

• On-line admission process of Directorate of Vocational Education & Training which is a web portal hosted on the central server, provides access to this accumulated data.

• The portal facilitates online candidate registration, merit list, allocation list, and whole admission process including reports for the payment slip generation and admission confirmation.

Roles & Responsibilities:

• Preparation of Test Approach document describing the roles/responsibilities, functionalities, governance, defect management.

• Reviewed and analyzed detailed business and functional requirements, documentation and process flow.

• Created and executed test designs, test processes, test cases and test data to test the critical areas of the application, organized several brains storming session with Business Analyst and Clients in this process.

• Created Test Plans which includes Test Strategies and Test Environment by analyzing Business Requirement and User Requirements Document.

• Fixing bugs by modifying the verification files and running regression test suites over Eclipse.

• Executed all the test case and report defects, define severity and priority for each defect.

• Investigated and verified the correct response on reports from another teams.

• Participated in walkthroughs of testing procedures.

• Prepared SQL execution queries for data validation, data updates in the database.

• Defect Prevention and causal analysis report generation and Weekly status report generation.

• Conducted interactions with customers to better understand the product requirements.

• Effectively built a relationship with team members and business partners in order to ensure that all aspects of the application have proper testing coverage, overall system reliability, performance and quality. Project – COMPREHENSIVE e-GOVERNANCE SYSTEM – Government of Maharashtra Project Details:

• A project of computerization of the functions of the Employment Exchanges was being implemented by the Directorate of Employment and Self Employment with the objectives of improving the efficiency of employment exchanges, networking of all employment exchanges and speedy collection of data to provide the job seekers opportunities and the employers with skilled manpower.

• Lack of various controls in the system has made the information derived from the system unreliable.

• Lack of audit trails and security controls made the system vulnerable to unauthorized access and consequent changes to data. Roles & Responsibilities:

• Assisted in the test plan and created test scenarios specification document for the tasks, dependencies, and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.

• Interacted with Business Analysts for a better understanding of the functionality.

• Responsible for test strategy, test cases from the requirements by applying both positive and negative conditions, planning and closure deliverables.

• Reviewed requirements, specifications and technical design documents to create detailed, comprehensive and well-structured test cases.

• Coordinated with the development team for Defect and environment management.

• Provided detailed QA estimates, understand cross system impacts and application risk analysis.

• Identified the challenges and risks at various stages of development and testing lifecycle. Providing solutions and mitigations for the identified challenges and risks.

• Provided sign off for the responsible components.

• Verified readiness, conducted root cause analysis where appropriate, and logged defects using Jira.

• Attended weekly and daily status meeting that involves client.

• Analysed the Scope change and business rules and Test Strategies based on the project design changes and requirements.

• Analysed the project design documents including technical specifications, functional specifications and application design specifications.

• Attended triage meetings to discuss the severity of the found defects, communicate testing status to the testing team, Project Manager and Business Analysts.

• Worked closely with the developers and other stakeholders to resolve application issues.

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