Customer Service Warehouse Associate
Resume:
Meko Carter
Nashville, TN 37211
Email: **********.**@*****.***
Career Objective: Experienced Customer Service Specialist and Warehouse Associate seeking a position in a growing dynamic organization where there are needs to expand my expertise while developing skills necessary to achieve excellence and become a valuable asset to the company.
Personal Summary:
Excellent clinical, customer service and communication skills
Supervise 5 employees with minimal assignments
Ability to quickly learn and implement new skills
General knowledge of medical terminology
Excellent verbal and written skills
Effective, Empathetic and Engaging communicator with sharp critical thinking and problem solving techniques with moderate computer skills
Ability to work under pressure and be a team player
Education:
Yazoo City High School Diploma
Yazoo City, Mississippi
08/1994 to 06/1998
Holmes Community College Patient Care Courses
Goodman, Mississippi
08/2005 - 05/2007
American Public University (Online)
Charles Town, West Virginia Business/Human Resource Management
04/2022 to Present
Professional Experience:
Ajilon Professional Warehouse Associate
02/2015 – 04/2022
Canton, MS
File and monitor investor claim within Foreclosure
Process reimbursement claims for services rendered throughout foreclosure process
Ensure all claims are calculated and completed within investor regulations and company guidelines
Review and support all documentations presented for property preservations that exceed the allowable amount by HUD
Coordinate and respond to inquiries and request from staff, attorneys, and others
Perform various duties as assigned
Aerotek Staffing Warehouse
08/2010- 01/2015
Jackson, MS
Participant Service Representative
Answering incoming calls from plan participants
Provide accurate answers regarding health and benefits
Ensure that all transactions are submitted in a timely and accurate matter
Resolve participants inquiries and follow up in a timely matter
Provide excellent communication and customer service experience in a fast pace environment
University Medical Center
06/2006 - 07/2010
Jackson, MS
Patient Service Coordinator
Patient care and Monitor assigned physician’s schedules
Schedule patients appointments in the system
Schedule patients procedures
Answer phones, register and verify appointments
Communicate with suitable staff about patients arrival
Make sure the patients are kept advised of wait times
Handle non-appointment related calls from patients
Interacting with the patients and customers in a professional matter
Sta-Home Health & Hospice
1/2004-05/2006
Jackson, MS
Front Office Assistant
Schedule and reschedule appointments
Answer multiple phone lines in a timely matter
Greet patients and visitors upon arrival
Provided information to customers regarding services
Sorted incoming and outgoing mail for the office
Directed and escorted visitors and customers to appropriate areas
King Daughters Hospital
11/2001-12/2003
Yazoo City, MS
Receptionist
Greeted visitors, answered phones, direct visitors to chosen areas, and patients rooms
Redirect calls and took adequate messages when required
Sorted, picked up and delivered mail
Assisted with planning and preparation of meetings and telephone calls
Provided clerical support
Respond to public inquiries
Worked together with the staff to assist and provide customer service
Boys and Girls Club of Yazoo City
04/1997-10/2001
Yazoo City, MS
Receptionist/ Youth Specialist
Answered incoming calls, scheduled appointments and tours
Answered questions and concerns about our programs
Filed paper work
Made follow-up calls to customers using our services
Assist afterschool students on homework and recreational activities
Supervised our children on core programs, health and wellness activities, and group games
References Available Upon Request
Contact this candidate