Post Job Free

Resume

Sign in

Property Manager Customer Service

Location:
Tampa, FL
Posted:
August 08, 2022

Contact this candidate

Resume:

Property Manger

Top performing professional skilled in managing real estate properties, projects, and operations. Expertise in overseeing and maintaining assets, increasing occupancy levels, negotiating discounts with contractors, and responding to tenant needs in a timely manner. Effective multitasker who thrives in busy, fast-paced environments.

Skills:

TENANT RELATIONS · CUSTOMER SERVICE · PROBLEM RESOLUTION · STAFF SUPERVISION · RISK MANAGEMENT · NEGOTIATION · BUDGET AND FORECASTING ·MONTHLY REPORTING · COLLECTIONS · PROJECT MANAGEMENT · QUALITY ASSURANCE · TIME MANAGEMENT

Work Experience

MANAGEMENT AND ASSOCIATES, Oldsmar, FL

Community Association Manager NOVEMBER 2021-PRESENT

Oversee the master Association for East Lake Woodlands, Oldsmar, FL.

Provide administrative, operational, and managerial advice to Association Board.

Attend monthly board and committee meetings.

Development of Association budgets and review of financial reports.

Direct the enforcement of community association rules and restrictions.

Assist board members in the selection of contractors and insurance providers.

Oversee and authorize payment for community association services.

Perform site inspections.

MERITUS CORPORATION, Tampa, FL

Community Association Manager JUNE 2019-PRESENT

Oversee fourteen developer and residential HOA communities

Provide administrative, operational, and managerial advice to association boards and residents.

Attended monthly board meetings.

Development of Association budgets and review of financial reports.

Direct the enforcement of community association rules and restrictions.

Assist board members in the selection of contractors and insurance providers.

Oversee and authorize payment for community association services.

Perform site inspections.

PROFESSIONAL SECURITY CONSULTANTS, Wesley Chapel, FL

Quality Assurance Manager AUG 2018– MAY 2019

Coordinate activities required to meet company compliance standards with West Coast Sites. This includes ensuring OSHA monthly classes are administered; employees have all current licenses, certification and training.

Run weekly compliance meetings to ensure sites are processing required documents to maintain compliance standards.

Coordinate activities required to meet Department of Homeland Security’s Certification for additional liability insurance for acts of terrorism at sites where PSC and its subsidiaries provides security services.

JAMESTOWN MANAGEMENT CORPORATION, Brooklyn, NY

Senior Property Manager/Director of Operations JAN 2017–AUG 2018

Manage 16 buildings comprising of 6 million square feet of office, retail, event, manufacturing and creative studio space. Coordinate hiring, training, and ongoing professional development of property management and administrative staff. Prepare and administer budgets, oversee the monthly financial reporting for Operations, allocate resources, and ensure operational compliance with industry and corporate standards. Oversee contract RFPs and negotiated terms, guide property improvement projects, partnering with contractors, building owners, and stakeholders to secure on-time deliverables. Build and sustain relationships with key decision-makers to negotiate profitable contracts and secure long-term tenant agreements.

Property Manager JAN 2013–JAN 2017

Responsible for end-to-end property management functions, including tenant relations, facility security / overall maintenance, and oversight of contracted services. Maintained a proactive focus on sustaining tenant satisfaction. Interfaced with leasing, development and event departments to ensure all projects and activities were well coordinated. Mentored and coached junior property managers. Request and level RFPs and negotiate terms. Conduct property and unit inspections, resolve tenant complaints, schedule repairs and manage construction projects for the property. Supervise contractors, monitor and ensure adherence to safety and property rules and protocols.

EARLIER EXPERIENCE

Cohen Brothers Realty Corp., Assistant Property Manager, NYC, SEP 2009 – DEC 2012 622

Allied Partners, Assist. Property Manager, NYC, JULY 2008 – SEP 2009

Appia Marble and Granite, Bookkeeper, Brooklyn, NY, APR 2007 – JUL 2008

CarrAmerica Realty Corp., Property Manager, Deerfield, IL, AUG 1998 – AUG 2006

EDUCATION Bachelor of Professional Studies, concentration in Finance, Roosevelt University Associate of Arts, Business Administration, College of Lake County LCAM



Contact this candidate