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Customer Service Sales Consultant

Location:
Hamden, CT
Posted:
August 08, 2022

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Resume:

Craig Hajjar

Hamden, CT *****

adr11r@r.postjobfree.com

+1-203-***-****

Solutions-oriented and highly motivated sales leader/manager, consultant, professional with a track record as a consistent Top Producer. Strong communicator, problem solver and multi-tasker. Ability to handle a high volume of business with professionalism. Work Experience

Sales Floor Manager

Steven’s Auto Group

April 2021 to Present

• Manage and develop sales consultants and drive the success of the new and used car dealership achieving and exceeding monthly sales quotas. Provide training and support to the sales staff and assist in closing sales

Engage, motivate, and develop solid relationships with employees and customers and help bridge disconnects in the sales process

Build a strong rapport with customers building a base of referrals and establishing a strong customer network

Help manage all aspects of the sales department, track revenue logs, manage retail delivery reports and inventory lot. Prepare and administrator annual forecast and budget for new vehicle department Work with lot attendants to ensure all vehicles are properly tagged and positioned. Partner with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory

Sales Consultant

Bob Thomas Ford Inc. - Hamden, CT

April 2019 to April 2021

Build relationships, consult with customers to determine their needs, and discuss and advise on vehicle options

Provide customers with auto sales expertise and in-depth knowledge of Ford vehicles and technology. Test drive vehicles with customers and educate on industry leading features Complete quotes and explain financing options

Follow up and engage prospective customers and existing customers confirm and ensuring their satisfaction and generate leads.

Sales Consultant

CARMAX. - Northcross GA

January 2018 to December 2018

Built relationships and assist customers in finding a vehicle that meets their needs which includes, guiding customers every step of the way, from sale or appraisal to test drives and arranging financing applications. Provide customers with auto sales expertise within the CarMax inventory. Complete all relevant records and documentation to ensure smooth transactions for customers. Managing Director, National Sales Manager, Regional Sales Vice President Life Insurance Management

January 1988 to December 2018

Worked for the last 30 years managing, leading, and developing sales teams for various life insurance companies such as MetLife Financial Services, Ohio National, Lafayette Life, National Life Group

Formulated sales strategies and goals and implemented results-driven action plans to enhance sales of Life Insurance products

Directed recruitment, training, supervising, and coaching of up to 300 Producers/ Independent General Agents

Designed and implemented operational strategies, plans and procedures to improve internal and external efficiencies, while positively impacting sales, retention, and new business opportunities Education

sales, sales leadership

Crossroads Management Training Program

Business

Southern Connecticut State University and Mattituck Community College Skills

• Recruiting

• Sales

• Training & development

• Sales management

• Lead generation

• Business development

• Dealership experience

• B2B

• Salesforce

• Account management

• B2B sales

• Negotiation

• Customer relationship management

• CRM software

• Outside Sales

• Management

• Territory management

• Marketing

• Cold calling

• Retail Management

• Inside Sales

• Presentation Skills

• Research

• Project Management

• Communication skills

• Customer service

• English

Certifications and Licenses

Driver's License

Food Handler Certification

Assessments

Sales skills — Highly Proficient

November 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Customer service — Completed

September 2021

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate