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Customer Service Power Systems

Location:
Yonkers, NY
Posted:
August 08, 2022

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Resume:

Sergio Siano

Yonkers, NY *****

*********@*********.***

+1-914-***-****

Work Experience

Manager

Deo’s Auto Detailing - Eastchester, NY

January 2018 to January 2022

• Prepared schedules and assignments to meet short- and long-term business demands.

• Planned and executed strategies to increase business and drive profit growth.

• Established budgets, controlled expenses, and met financial targets.

• Monitored employee work to assess performance and identify knowledge gaps.

• Cross-trained staff in secondary roles to expand operational diversity.

• Managed daily workloads by organizing effective schedules and delegating tasks. Electrical Apprentice

Belway Electrical contracting Corp. - Yonkers, NY

November 2015 to October 2017

• Installed safety systems, including emergency lighting, uninterruptible power systems and battery systems.

• Tested the entire electrical assembly for performance levels and safety concerns.

• Consistently worked to code on all projects, utilizing drawings and manuals.

• Worked extensively on three-phase, 277/480 volt power distribution systems.

• Connected wires to circuit breakers and transformers. Server/Shift Leader

Alamo Drafthouse Cinema - Yonkers, NY

July 2013 to October 2015

• Directed front-of-house staff in customer service, order taking, and food delivery.

• Handled end-to-end customer relations from menu presentation through final check close-out.

• Helped staff with selling and upselling techniques to boost per-ticket revenue.

• Delivered expert service to enhance customer loyalty and capture repeat business.

• Prepared for and executed special events and private gatherings for customers.

• Used POS system and monitored junior servers' tickets to avoid billing errors. Education

High school diploma

Yonkers High School - Yonkers, NY

September 2006 to June 2010

Skills

• Driving

Certifications and Licenses

Driver's License



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