Customer Service Power Systems
Resume:
Sergio Siano
Yonkers, NY *****
*********@*********.***
Work Experience
Manager
Deo’s Auto Detailing - Eastchester, NY
January 2018 to January 2022
• Prepared schedules and assignments to meet short- and long-term business demands.
• Planned and executed strategies to increase business and drive profit growth.
• Established budgets, controlled expenses, and met financial targets.
• Monitored employee work to assess performance and identify knowledge gaps.
• Cross-trained staff in secondary roles to expand operational diversity.
• Managed daily workloads by organizing effective schedules and delegating tasks. Electrical Apprentice
Belway Electrical contracting Corp. - Yonkers, NY
November 2015 to October 2017
• Installed safety systems, including emergency lighting, uninterruptible power systems and battery systems.
• Tested the entire electrical assembly for performance levels and safety concerns.
• Consistently worked to code on all projects, utilizing drawings and manuals.
• Worked extensively on three-phase, 277/480 volt power distribution systems.
• Connected wires to circuit breakers and transformers. Server/Shift Leader
Alamo Drafthouse Cinema - Yonkers, NY
July 2013 to October 2015
• Directed front-of-house staff in customer service, order taking, and food delivery.
• Handled end-to-end customer relations from menu presentation through final check close-out.
• Helped staff with selling and upselling techniques to boost per-ticket revenue.
• Delivered expert service to enhance customer loyalty and capture repeat business.
• Prepared for and executed special events and private gatherings for customers.
• Used POS system and monitored junior servers' tickets to avoid billing errors. Education
High school diploma
Yonkers High School - Yonkers, NY
September 2006 to June 2010
Skills
• Driving
Certifications and Licenses
Driver's License
Contact this candidate