Customer Service Store Manager

Travis J. Mills

*** **** ***., ********* **, ****1

Cell: 907-***-**** • *************@*****.***

SUMMARY

Professional Kitchen Manager with Leadership experience. Ability to implement training methods, Labor control, Waste Control, Equipment Maintenance, and excellent communication skills, reliable, dependable and maintain excellent problem-solving Skills.

EXPERIENCE

July 2018 to September 2019 – Bills Steakhouse, Edmond, OK - Kitchen Manager Scheduling Kitchen Staff, implementing Waste Management, inventory and ordering goods, complete prep lists

● Scheduling Kitchen Staff to suit all needs both for the restaurant and the employee convenience

● Prepare and order Items for all Meals, Breakfast, Lunch and Dinner.

● Prepare and monitor all meal Preparations and Preparation Lists.

● Prepare meals and wait on Customers, handle customer complaints and assist wait staff. October 2016 to June 2018 – Slim Chickens – Assistant General Manager Assisted Store manager with the Daily duties of the restaurant, Scheduling, Accounting, Hiring, Terminations.

● Responsible for the Daily Scheduling of Kitchen and Wait Staff and Labor Percentage Calculation

● Responsible for Close out and opening of end of day deposits, safe count, money Log and Waste Management log. Completed Monthly Profit and Loss statements.

● Assisted with hiring and terminations of employees

● Completed Traveling Training to learn more about the Restaurant and the business.

● Worked with Ordering and Inventory of Equipment and Food when Trucks came in assisted in unloading and inventory of incoming items.

● Excellent Customer Service skills, and always maintained a clean store and property upkeep. May 2008- June 2010 – Santa Fe Cattle Company – Assistant Kitchen Manager Always ready to assist the Store Manager with Any of the daily Management duties that were needed.

● Assisted the Store Manager with Daily duties, making sure everything that he/she needed was available and the restaurant was kept clean and organized.

● Skilled Butcher for the Meats that were delivered Daily.

● Assisted with ordering and completing inventory of Beer deliveries.

● Assisted with ordering and delivery of Restaurant goods. EDUCATION

Elgin High School, Elgin OK - High School Diploma

SPECIALTIES

General Manager, Assistant Manager, Chef (Cook), Butcher, Inventory Management.

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