Customer Service Data Entry,receiving and shipping
Resume:
MICHELLE MEILLEUR
Winnipeg, Manitoba
R2K 2E1
Ph: 204-***-****
***@*****.***
OBJECTIVE
I have over 20 years experience in the receptionist field. I have great customer service, supervisor as well as training skills. I work well with others as well as independently. I’m very reliable as I am punctual and pay great attention to detail. I believe I would be a great asset to your company.
EXPERIENCE
Matrix Environmental Solutions ltd
Receptionist- May 2018 to Present
Duties
Customer service and all other customer concerns
Directing all incoming calls
Data entry, and taking orders
Booking flights
Accounts payables
Month and year end reports
Lots of experience with Microsoft Office
Aided in hiring new employees
Ritter Dental Centre
Receptionist- December 2010 to March 2018
Duties:
Answering, managing and triaging all phone inquiries
Scheduling and confirming dental appointments
Coordinating with specialists
Maintaining a productive work schedule and patient flow for Dentists and Hygienists
Process all mail and couriers, manage office equipment repairs and office supply inventory, respond and direct email inquiries and maintain client database.
I have worked with Solution Reach
Allocating treatment services to patient account
Submitting insurance claims
Cash transactions (debit, credit)
Accounts receivable and financial reporting, including day-end and month-end procedures.
Submit pre-authorizations for Dental Insurance
Educate patients on dental insurance options
Knowledge of Abledent software, and MSOffice
Supervision of office receptionist
Southdale Square Dental Centre
From September 2000 to December 2010
Duties:
Answering, managing and triaging all phone inquiries
Scheduling and confirming dental appointments
Coordinating with specialists
Maintaining a productive work schedule and patient flow for Dentists and Hygienists
Process all mail and couriers, manage office equipment repairs and office supply inventory, respond and direct email inquiries and maintain client database.
Trainer and patient care coordinator.
Preauthorizations and estimates for all patients.
Allocating treatment services to patient accounts
Submitting insurance claims
Cash transactions (debit, credit)
Accounts receivable and financial reporting, including day-end and month-end procedures
Submit pre-authorizations for Dental Insurance
Educate patients on dental insurance options
Knowledge of Maxident and Cleardent software, and MSOffice
Supervision of office receptionist
Birchwood Motorsports
From December 1998 to December 2000
Duties: receptionist, my responsibilities were to answer a multi line phone and greet customers, inventory, sell all accessories.
7 eleven
From November 1992 to November 1997
Duties:
Assistant manager, customer service, ordering, training, bank deposits, post office
EDUCATION
Graduated high school, diploma
REFERENCES
Aesia Desrosiers, office manager and coworker for over ten years.
Ph: 204-***-**** Email: *****.**********@*****.***
Amanda Campbell, receptionist and coworker for 5 years
Ph: 204-***-**** Email: *************@*****.***
Lynette Skiba, receptionist and coworker for over 5 years
Ph: 204-***-**** Email: ************@****.**
Contact this candidate