MICHELLE MEILLEUR

*** ********** ***

Winnipeg, Manitoba

R2K 2E1

Ph: 204-***-****

adr0za@r.postjobfree.com

OBJECTIVE

I have over 20 years experience in the receptionist field. I have great customer service, supervisor as well as training skills. I work well with others as well as independently. I’m very reliable as I am punctual and pay great attention to detail. I believe I would be a great asset to your company.

EXPERIENCE

Matrix Environmental Solutions ltd

Receptionist- May 2018 to Present

Duties

Customer service and all other customer concerns

Directing all incoming calls

Data entry, and taking orders

Booking flights

Accounts payables

Month and year end reports

Lots of experience with Microsoft Office

Aided in hiring new employees

Ritter Dental Centre

Receptionist- December 2010 to March 2018

Duties:

Answering, managing and triaging all phone inquiries

Scheduling and confirming dental appointments

Coordinating with specialists

Maintaining a productive work schedule and patient flow for Dentists and Hygienists

Process all mail and couriers, manage office equipment repairs and office supply inventory, respond and direct email inquiries and maintain client database.

I have worked with Solution Reach

Allocating treatment services to patient account

Submitting insurance claims

Cash transactions (debit, credit)

Accounts receivable and financial reporting, including day-end and month-end procedures.

Submit pre-authorizations for Dental Insurance

Educate patients on dental insurance options

Knowledge of Abledent software, and MSOffice

Supervision of office receptionist

Southdale Square Dental Centre

From September 2000 to December 2010

Duties:

Answering, managing and triaging all phone inquiries

Scheduling and confirming dental appointments

Coordinating with specialists

Maintaining a productive work schedule and patient flow for Dentists and Hygienists

Process all mail and couriers, manage office equipment repairs and office supply inventory, respond and direct email inquiries and maintain client database.

Trainer and patient care coordinator.

Preauthorizations and estimates for all patients.

Allocating treatment services to patient accounts

Submitting insurance claims

Cash transactions (debit, credit)

Accounts receivable and financial reporting, including day-end and month-end procedures

Submit pre-authorizations for Dental Insurance

Educate patients on dental insurance options

Knowledge of Maxident and Cleardent software, and MSOffice

Supervision of office receptionist

Birchwood Motorsports

From December 1998 to December 2000

Duties: receptionist, my responsibilities were to answer a multi line phone and greet customers, inventory, sell all accessories.

7 eleven

From November 1992 to November 1997

Duties:

Assistant manager, customer service, ordering, training, bank deposits, post office

EDUCATION

Graduated high school, diploma

REFERENCES

Aesia Desrosiers, office manager and coworker for over ten years.

Ph: 204-***-**** Email: adr0za@r.postjobfree.com

Amanda Campbell, receptionist and coworker for 5 years

Ph: 204-***-**** Email: adr0za@r.postjobfree.com

Lynette Skiba, receptionist and coworker for over 5 years

Ph: 204-***-**** Email: adr0za@r.postjobfree.com

Contact this candidate