Restaurant Manager

Objective

Work as a team member for a high class establishment where my experience and culinary specialties will be utilized in preparing a wide range of international cuisines. Highly skilled at interpersonal communication and interpreting customers’ behaviors and moods to create and sustain safe bar and dining environments. Success in building rapport with customers and advancing company goals through the delivery of world-class service.

Experience

Bartender/Waitress, Commissary Washington, DC 2014-2016

Highly skilled in mixing, garnishing and serving drinks in keeping with employer’s specifications. In-depth knowledge to assess, anticipate and meet multiple guests requirements at high quality standards. Able to adhere to company standards for serving beverages. Profound ability in performing true hospitality and delivering outstanding guest services. Thorough understanding of adapting to different personalities of guests and co-workers without losing attention. Served in a training role of other staff as required. Has won multiple company sponsored contests that consisted of creating original cocktails and having them voted on by our customers.

Waitress/Bartender, Buca Di Beppo, Washington, DC 2009-2014

Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in this extremely fast-paced establishment. Carefully checked identification of all customers to ensure compliance to state alcohol regulations. Continually stocked bar with glasses, ice, liquor, garnishes and other supplies. Maintained inventory and high levels of cleanliness. Poured mixed drinks, took payments, waited on guests sitting at the bar. Received employee of the month honors on multiple occasions throughout my tenure.

Waitress/Bartender, Daily Grill, Washington, DC 2008-2009

Prepare checks that itemize and total meal costs and sales taxes. Present menus to patrons and answer questions about menu items, making recommendations upon request. Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. Stock service areas with supplies such as coffee, food, tableware, and linens. Mixed ingredients to prepare cocktails and other drinks. Displayed excellent customer service and cash handling skills. Served food to customers seated at the bar.

Waitress/Hostess, Bertucci’s, Washington, DC 2007-2008

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.Escort customers to their tables. Explain how various menu items are prepared, describing ingredients and cooking methods. Inform customers of daily specials.

Education

Texas Culinary Academy, Austin Tx

Associate of Applied Science in Le Cordon Bleu Culinary Arts

Skills

Planning and Organizing a Restaurant

TIPS Certification

Roasting, Braising, Sautéing Skills

Meat Fabrication

Nutritional Cooking

Advanced Pastry Techniques

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