PAULETTE HEATH
Dayton, OH *****
*************@*****.***
To obtainan interesting position with a growing company. To obtain knowledge to adhere advancement opportunities within the company.
Willing to relocate to: Fairborn, OH - Dayton, OH - Centerville, OH Authorized to work in the US for any employer
Customer Service Representative
Victoria's Secret - Dayton, OH
August 2017 to March 2020
Take inbound calls for customers place orders resolve issues with orders maintain a professional development and manner. Customer Service Representative
TELEPERFOMANCE USA - Fairborn, OH
December 2016 to August 2017
Handle inbound calls for clients customers assist with account issues Forklift Operator
Excel DHL - Vandalia, OH
August 2015 to March 2016
Responsible for unloading trucks, staging lanes for loading, do some sanitation around area's of the facility. Store Manager
Citygear - Dayton, OH
February 2012 to June 2015
Responsible for running a business professional, while providing training, scheduling, inventory, cash handling, promotions, daily operations needed etc.
Store Manager
Deveroes - Dayton, OH
February 2007 to June 2012
Implementation of daily task needed to run a business, providing training for associates weekly, processing shipment and inventory, cash handling etc.
WORK EXPERIENCE
associate degree in medical assisting
Miami Jacobs career college - Dayton, OH
2004 to 2006
• forklift operators license (3 makes) (1 year)
• Call Center
• CSR
• Customer Service
• Customer Care
• Customer Support
• Data Entry
• Medical Terminology
• Microsoft Excel
• Document management
• Supervising experience
• Microsoft Word
• Microsoft Outlook
• Store Management Experience
• Office Management
• Medical Records
Forklift Certification
EDUCATION
SKILLS
CERTIFICATIONS AND LICENSES