Cyd Proctor
**** *********** #*, *********, ** **201 208-***-**** **********@*****.***
Objective
Obtain full-time employment utilizing my customer service skills and strong work ethic, in order to support myself, acquire health insurance, and feel productive and valued as a loyal employee.
Education
MARSH VALLEY HIGH SCHOOL ARIMO, ID
Experience
CUSTOMER SERVICE ASSOCIATE LOWE’S MAY 2017 – CURRENT
Work at Pro-Desk with construction contractors; create quotes and put together orders for customers; handle financial transactions; set up deliveries. (Pocatello, Idaho)
EQUIPMENT OPERATOR J.R. SIMPLOT MARCH 2010 - OCTOBER 2016
Worked at Smoky Canyon Mine as a heavy equipment operator; drove 785D haul truck transporting mined ore and waste material to designated areas. Qualified to train new truck drivers. Worked rotating 12-hour shifts, alternating between days and nights, in a hazardous environment and frigid weather. (Afton, Wyoming)
FLOORING/DÉCOR/PAINT SPECIALIST HOME DEPOT NOVEMBER 2003 - JULY 2007
Assisted customers with their needs in choosing and purchasing flooring, home décor, and paint. After a few years, I was promoted to the Pro-Desk, where I worked primarily with contractors and helped them obtain their supplies for remodeling and building projects, as well as negotiating bid prices for their supply packages. (Nampa, Idaho)
HOME DÉCOR SALES SPECIALIST LOWE’S NOVEMBER 2002 – NOVEMBER 2003
Responsible for merchandising the Home Décor Department and keeping the department in order; assisted customers and contractors with selecting, measuring, and ordering window coverings; covered other areas of the store (from cashiering to lumber to appliances) as needed. (Nampa, Idaho)
PREMISE SALES REP McLEOD USA AUGUST 1999 – NOVEMBER 2001
Met with assigned business owners regarding their yellow page advertising; designed and sold ads to meet their business advertising needs. Won awards for the highest co-op sales, as well as the most regrades in the Eastern Idaho market area. (Boise, Idaho)
NAUTICA SALES SPECIALIST THE BON MARCHE (MACYS) JULY 1998 – AUGUST 1999
Responsible for merchandising the Men’s Nautica Department and keeping the area organized, clean, and properly displayed. Worked on commission and achieved sales quotas each month to earn the Nautica gratis. Opened store credit accounts, and won awards on multiple months for opening the most credit accounts within the store at the Boise Towne Square. (Boise, Idaho)
LEVEL II OPERATOR MONSANTO CHEMICAL CO NOVEMBER 1989 – JUNE 1998
Worked in the Heavy Equipment Group, and operated haul trucks, front-end loaders and blades. Prior to this, I worked in the Burden Preparation Department, being qualified to run & perform five different jobs (Filter Press, Ore Bins, Burden Bins, Reclaim, and Dryer) within this department. Worked rotating 12-hour shifts, alternating between days and nights, in a hazardous environment. (Soda Springs, Idaho)
COOK/WAITRESS/DISHWASHER WHITELOCK’S MARINA 1992 -1993
Worked part-time on my days off from Monsanto at this small resort restaurant for two years. Often, I was the only employee there, so I did everything (cooked, waited tables, washed dishes) to keep the restaurant running efficiently. I enjoyed interacting with the customers and providing both good food and good customer service. (Henry, Idaho)
LABORER FMC CORPORATION APRIL 1981 – JULY 1983
Worked as a general laborer in phosphate plant; operated jack-hammer, shoveled, cleaned furnace area, ran a Bobcat. (Pocatello, Idaho)
Other Qualifications
Safety Committee – J.R. Simplot Smoky Canyon Mine
Safety Committee – Monsanto Chemical Company
Diversity Team – Monsanto Chemical Company
Developed and implemented Diversity Plan for entire Monsanto Plant (over 400 employees)
Skills and Attributes
Dependable and reliable employee
Strong customer service skills
“Old-fashioned” work ethic
Multi-tasker
Quick learner, intelligent, willing to learn anything
Good communication skills