Energy Services Corporate Trainer

CHINYERE (MAYA) EGWERE

Newark, New Jersey *******@*****.*** 832-***-****

Target Jobs: Human Resources Generalist, HR Manager, Training Coordinator, Business ANALYST

HUMAN RESOURCES• TRAINING• BUSINESS ANALYSIS• CONSULTING• SALES

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CAREER SUMMARY:

A highly organized & detail-oriented HR Professional and Corporate Trainer with over 14 years’ experience in the Oil & Gas, Offshore, Technology, & Healthcare industries. Passionate about organizational strategic HR, Policy Development, Training & Development, Sales, Business Analysis/Business Intelligence, & Process Improvement.

WORK EXPERIENCE:

Bank of America Apr 2020 – Feb 2022

HR Supervisor/Trainer

1.Hire, onboard and train new employees

2.Plan and implement compensation packages.

3.Setting salaries and pay grades for new positions within the company.

4.Ensure compensation plans align with the company’s profitability goals.

5.Champion talent and performance management and track KPIs

6.Create fair salary and bonus plans using job evaluations.

7.Conduct compensation surveys and analyze findings to add value to the company’s strategic plan.

8.Ensure compensation practices are in line with labor legislation.

9.Ensure adherence to policies and procedures.

10.Improve quality results by recommending changes.

11.Prepare monthly, quarterly and annual reports.

12.Gathering benchmarking data on wages and recommending bonus programs based on job analyses.

13.Analyzing learning needs for a business and job function.

14.Design and deliver classroom/online learning solutions within the learning management system

15.Support special projects and interpreted concepts, methods, procedures, and approaches.

Saipem America Jun 2019 – Oct 2019

HR Generalist & Corporate Trainer

16.Full cycle recruitment: candidate sourcing, background checks, Onboarding/New Hire Orientation

17.Create and deliver in-person/in-house Training sessions for staff using relevant technologies and materials

18.Develop Training Curriculum, manage curriculum changes, and issue Corporate Communications to keep Management and Employees updated

19.Manage Company Learning Management System (LMS): E-Learning tools for Employee performance and development, and People Performance Review

20.Conduct Training Needs Analysis (TNA) to determine development gaps among managers and employees

21.Design virtual training simulations to provide hands-on practice (in-house and for Offshore locations)

Home Depot (Corporate) Mar 2017 – Jun 2019

Design Consultant/Business Development

80%- Conducted professional Sales presentations (Earned several Awards for leading my regional segment)

Performed Consultative determinations and complete appropriate contracts and e-documents

Developed/maintained strong relationships with clients and management

20%- Oversaw performance-based compensation by meeting or exceeding standards in key performance metrics such as revenue, close rate, and design quality (Earned several Awards for leading my Division)

Implemented strategies of revenue growth, capitalizing on the unique nature of specific environment

Facilitated Product Training during weekly meetings.

NRG Energy Nov 2016 – May 2017

Sales/Business Development Consultant

Accurately and positively engaged and educated Customers about Company Products and Services

Closed business opportunities with Customers – high sales closing rate

Worked closely with team members and trained them with selling/closing techniques

Humana Inc. Oct 2015 – Feb 2016

Clinical Staffing Coordinator

Sourced and Recruited Medical Professionals and managed their lifecycle using E–Verify ADP/ezLaborManager

Coordinated credentialing requirement, and developed and coordinated scheduling

Provided HIPPA Training and Guidance to Clinical Administrative Staff

Handled Compensation & Benefits Incentives, Benchmarking and Market Trends, Separation, provide support, create and update Organizational Charts

Coordinated and integrated member care services

Appropriately monitored current competencies and certifications and expiration dates.

Maintained data and records and statistical reports.

Sustained effective and diplomatic relationships between Staff, Team Leads, Clinicians, and Members

Processed business reports and Metrics for Leadership Team

Apple Inc. Jul 2015 - Sep 2015

Apple iOS Advisor

Trouble-shot system issues through expert level product knowledge

Provided Cloud customer support, and Customer Relationship Management (CRM)

Collaborated with Stakeholders to develop Innovative ways to build long-term relationships

Interacted with customers to offer technical solutions and bundle products and services

Followed up with customers to monitor solution

Halliburton Energy Services Nov 2005 - Feb 2013

SNR HR Generalist/Training Coord/Competency Devt. Country Lead

Full cycle recruitment: candidate sourcing, background checks, Onboarding/New Hire Orientation

Utilized HR systems E-Verify/HRIS/SAP/ERP/ESS/Applicant Tracking System for transactions

Updated and maintained Employee records in Information Systems (HRIS)

Handled Benchmarking and Market Trends, Employee Engagement, created and updated Organizational Charts

Developed Job Descriptions and Compensation Structures, and oversaw Performance Management

Coordinated Payroll activities to ensure employee changes are accurately and timely processed.

Administered Employee Compensation and Benefits incentives, and LOA, FMLA, OSHA, ADA, Pregnancy Discrimination Act, FLSA, HIPAA, Title VII

Conducted Trainings and developed Training Curriculum (online, classroom, virtual instructor-led training and blended learning).

Performed Training Needs Analysis (TNA) and evaluated program results for continuous learning effectiveness

Managed aspects of course quality including content, E-Learning Instructional Design systems, editorial, and overall presentation of material, tracking and resolving issues through LMS and ADDIE

Halliburton Energy Services, Jun 2000 - Nov 2005

Business Analyst

Provided executives with analytics and strategic decision-support tools

Ensured business/technology alignment by providing solutions meeting defined specifications/needs.

Functioned in an auto-pilot Team to automate manual processes

Performed quality assurance, system integration and user acceptance testing programs

Utilized SWOT Analysis for strategic planning, Data analysis, and Continuous Improvement

Used Agile methodologies to implement measurable transformational change management interventions

Tracked Key Performance Indicators (KPIs), managed Performance & Process Improvement, Data Analysis, Quality Check, Data Extraction using Business Objects, and developed Compliance Reports

Developed Policies and updated Process documents: Standards, Process Maps, and Work Procedures

EDUCATION

MBA – Human Resources Major - 2014

B.A Hons – English - 1997

COMPETENCIES

Experienced in SAP Solutions, Success Factors, Workday, Salesforce, LMS, ADP, Saba, HTML, Content Management, Business Intelligence solutions, Business Objects, & Microsoft Suite

Experienced in managing cross-functional projects and initiatives.

Ability to manage workflow with minimal oversight.

Able to function in a fast-paced, frugal environment with multiple and changing priorities.

Possess advanced Excel skills with the ability to analyze data create scorecards

Advanced experience and certified instructor in Business Writing Skills

Experienced in Labor Employment and Labor Law

Proven track record in Decision making and complex problem solving

Ability to demonstrate problem solving and analytical capabilities

Experienced in proactively gathering and processing the right data from appropriate sources

Able to conduct root cause analysis and identify corrective/improvement actions

Possess successful record of building and improving operational processes and procedures.

Ability to develop Training Curriculum, drive program efficiency and maintain high levels of customer satisfaction

-Able to diagnose problems and identify and drive appropriate solutions.

Possess analytical skills, comfortable working with large amounts of data and communicating data findings.

Experienced in establishing and tracking program metrics including return on investment (ROI).

Demonstrate intellectual curiosity and bring insight into the team/business

Promote global diversity and a multicultural environment

Proven project management skills and Scrum/Agile abilities.

Experienced in creating Key Performance Indicators (KPI) Dashboards & Scorecards

Conducting Information System and Management System User Acceptance Testing (UAT)

Established strong communication (written, verbal, and interpersonal) and consultation skills

Excellent Training and presentation skills (in-person & digital resources)

Familiar with BI, ERP & Big Data Platforms

10 years plus HR experience – recruiting, onboarding, Benefits/Compensation, & Training

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