Medical Billing Customer Service

VICTORIA TREJO

*************@**********.*** / 229-***-****

Ellenton, GA 31747

SUMMARY

I am a dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

SKILLS

Communication

Time management

Inventory and supply oversight

Vendor relationships

Credit card payment processing

Problem Resolution

Customer Service

Problem-solving abilities

EXPERIENCE

Secretary Manager / A.T. Tire Service - Omega, GA 07/2014 - Current

Organized and maintained documents, files and records.

Assisted with organization and cleaning to maintain tidy store appearance.

Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.

Worked additional hours and shifts to meet tight deadlines during peak periods.

Greeted customers to build rapport and increase customer satisfaction.

Kept detailed records of fraud investigations and licensing determinations for future review and appeals defense.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Opened boxes of merchandise and materials and restocked designated areas.

Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.

Medical Assistant / Quick Care - Tifton, GA 02/2012 - 10/2012

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Scheduled appointments for patients via phone and in person.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educated patients about medications, procedures and physician's instructions.

Organized charts, documents and supplies to maintain team productivity.

Contacted pharmacies to submit and refill patients' prescriptions.

EDUCATION AND TRAINING

Moultrie Technical College - Moultrie, GA 05/2011

Medical Billing And Coding: Medical

LANGUAGES

Spanish:

Professional

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