clerical, data entry, research, phones, office equipment, MOffice

Holly Frownfelter

**** ***** ******* ***

N. Las Vegas, NV 89031

541-***-****

*********@*****.***

JIMMY BUFFET’S MARGARITAVILLE, LAS VEGAS, NV (JUNE 1-PRESENT)

Admin/Cash Office

I am responsible for counting and reconciling the safe at opening/shift change/closing while maintaining an adequate amount of change to be kept in the safe. Make change for food/beverage servers and bartenders. Reconcile net sales to individual sales audits. Answer phone and direct calls to the appropriate person and/or department. File and maintain department files and records, department logs. Maintain radios, keys and pagers. Perform administrative duties and in house errands as requested.

FLEGEL MOVING & STORAGE 4024 Douglas Blvd., ROSEBURG, OR. (JULY 30, 2021 TO OCTOBER 30, 2021)

Office Manager

I was responsible for answering phones and scheduling estimates for moves. Input the estimates and moves into our calendar. Coordinate all moves and estimates with the owner of the company. Organizing paperwork for each move, staying within all guidelines set forth by the Dept of Transportation. Bill of lading paperwork and all accompanying receipts and forms needed for each move. Filing and billing and collecting payment for all moves. General housekeeping to keep the office clean and safe for all the movers. Staying up to date with OSHA by doing required monthly safety meetings. I left this position because my family moved to Las Vegas.

RIVER ROCK SPA, SEVEN FEATHERS CASINO RESORT, CANYONVILLE, OR. (MAY 2019 TO FEB 2020)

Front Desk Receptionist-Part time

I was responsible for answering phones, booking appointments, checking people in. Set up and tear down of entire spa area. Maintaining retail products and checking people out. Restocking towels and other supplies to locker rooms and making sure that the spa stays clean and stocked at all times.

1800FLOWERS TEAM SERVICES INC, CARLE PLACE, NY(MEDFORD, OR) (SEPT 2003 TO JAN 2016)

HARRY AND DAVID OPERATIONS INC AND BEAR CREEK OPERATIONS

MAIL ORDER TEAM LEADER

Entering data from paper orders, Leading a team of more than 30 people making sure they were entering paper orders accurately and efficiently, stocking needed supplies for associates, attending meetings for supervisor when needed, making copies, making PowerPoint presentations as needed, making Excel spreadsheets to keep track of my associates progress and minimizing disciplinary action with associates. To enter customer orders on our in-house Order Entry system. Enter business orders accurately (upwards of $100,000) To make sure all employees were following all aspects of call center rules. Up to and including all Credit card compliance. No cell phones allowed on call center floor.