Sales Representative Customer Service

Martyn Mallory

**** *. ***** **., ********, ID / 208-***-**** / *************@***.***

SUMMARY

Resourceful, experienced Sales Representative, committed to first rate customer

service. I maintain high performance standards and work well independently. Consistently increase sales: 2017 +10%, 2018 +13%, 2019 +7%.

HIGHLIGHTS

Mechanically inclined Available for travel

Communicate well Enjoy prospecting

Organized Ethical

Dedicated Hard working

EXPERIENCE

Fast Undercar-Boise, Idaho

2-16 to Present Outside Sales Representative

My team helps our professional installer customers provide the highest level of service and confidence to their customers by providing top quality parts. Our professional installer customers receive instant part availability and pricing via telephone or EDI. My Fast Undercar team provides the best part sourcing and immediate delivery service, with a high order fill rate. My success depends on extensive knowledge of our products and my competitors product offerings as well. We are very passionate and committed to our customers success.

NAPA Auto Parts-Caldwell, Idaho

10-14 to 2-16 Outside Sales Representative

Work with the Store Manager, Sales Manager and Owner to develop sales plans. Call on existing store wholesale customers to maintain and grow

current relationships and sales. Promote the full line of NAPA products and

programs to existing customers. Develop new customer relationships by

prospecting and cold calling. Inform customers of new NAPA products or

sales promotions by working with the product sales teams.

Carquest Auto Parts-Boise, Meridian, Nampa, Idaho

11-12 to 9-14 Commercial Sales Manager

Develop new prospects and interact with existing commercial customers to increase sales. Make sales calls on assigned commercial accounts at the customer's place of business, meet customer needs by listening. Seek out and identify potential new customers and maintain good working relationships with current accounts. Communicate with store teammates to improve competitive position and improve customer service levels. Gather information on the competition's strengths and weaknesses and competitive products and programs.

EDUCATION

Associates Degree-Administrative Accounting, ITT Technical Institute

Effective Speaking and Human Relations Course, Dale Carnegie Inst.

VOLUNTEER ACTIVITIES

2010-2015 Ford/AAA Student Auto Skills Competition

2013-2018 Skills USA Technical Education Student Contests

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