Data Entry Customer Service
Resume:
LIZA N. HINDS
*********@*********.***
CORE COMPETENCIES
• HMO Knowledge
• Claim processing
• HIPAA
• Leadership
• Medicare and Medicaid Knowledge
• Medical terminology
• Claim processing
• Dedicated Trainer
• CPT and HCPCS coding
• Data entry
• Rebilling
• Customer Service
•ICD-9 ICD-10
• Account/Charge review
• Payroll
• Problem Solving
PROFESSIONAL EXPERIENCE
North Broward Hospital District – Broward Health
Supervisor Billing 2000 to Present
• Mentor employee and conduct performance evaluations and when needed, counsel and provide disciplinary actions
• Facilitate individual and team development to drive positive results
• Maintain revenue by establishing, implementing and controlling billing systems
• Consistently meets billings operational and financial standards
• Maintain good working relationships with other physicians, hospital administrators and medical records directors
• Supervise day-to-day activities of the business operations which include billing, collections, fiscal accounting functions, health information services and telecommunication systems
• Serve as a resource and liaison to Accounting, Finance and Information Systems Departments
North Broward Hospital District - Broward Health
Business Office Coordinator September 2007 – July 2016
• Supervised a staff of twelve Ambulatory Business Specialists/six Physician offices in performing charge entry, insurance verification, patient registration and scheduling
• Maintained financial reports, collection of outstanding balances, assist with financial application for CFAU and the Healthcare Marketplace
• Performed inpatient and outpatient billing for OBGYN patients
• Assisted in the implementation of the NextGen billing system throughout the entire organization
North Broward Hospital District - Broward Health Medical Center
Financial Counselor August 2005 – September 2007
• Performed all billing tasks for the Cancer Center including collections, verification of insurance, registration, financial counseling
• Assist with CFAU applications with Medicaid applications and scheduled patient appointments
North Broward Hospital District - Lauderhill School Clinic
Senior Ambulatory Business Specialist August 2002 – August 2005
• Performed all billing tasks for the site including, scheduled appointments, answered phones and cashiering
• Assisted with application for CFAU and Presumptive Eligibility for Pregnant Women Medicaid, insurance verification
• Maintained financial reports and inpatient billing for OBGYN patients
North Broward Hospital District - Seagull School Clinic
Ambulatory Business Specialist June 2000 – August 2002
• Performed all billing tasks for the site including, scheduled appointments, answered phones and cashiering
• Assisted with application for CFAU and Presumptive Eligibility for Pregnant Women Medicaid, insurance verification.
• Maintained financial reports and completed inpatient billing for Pediatrics and Obstetric patients.
• Generate charts for all patient populations seen at the site.
EDUCATION
University of Phoenix –Ft. Lauderdale, FL
Bachelor Degree- Business Management 2007
Stanford-Brown- Lauderdale Lakes, FL
Associate Degree – Health Information Specialist 2001
Certifications
Certified Professional Coder 2016
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