Data Entry Front Desk

RAMONA MARTINEZ

**** ***** ***, *** ****, CA ****5 408-***-**** ********.**********@*******.***

Quality-focused and career professional possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains HIPAA. Well organized and proficient. Willingness to be cross-trained, Team player. Powerful desire to assist in the Community.

KEY QUALIFICATIONS

Introduction ICD-9-CM HCPCS CPT Co-Payments & Deductibles

Greenway Prime SUITE Electronic Medical Records EHR/EMR

Insurance Billing Procedures Insurance Verification Medical Records Management - HIPAA

Insurance Claim Processing Electronic Payment Posting Appointment Scheduling

Government & Third-Party Payers Office Management Data Entry 10-Key Skills Microsoft Office/Word/Excel

Trapeze, Schedule Editor-Alpha-Numeric Filing. Familiar with AR/AP. Typing Speed: 45wpm.

High Academic Honors Recognition / Dean’s List – GPA 4.00.

EDUCATION & CERTIFICATION

Ultimate Medical Academy – Diploma – Medical Billing & Coding 04/2015

Completed an intensive, accredited training program which included:

Analyze and code surgical procedures and diagnosis using ICD-9-CM and CPT codes.

Collaborate across collection/billing departments to ensure billing related issues are resolved

Maintenance of medical charts and electronic medical records (EMR/EHR) systems.

Verify insurance eligibility and submit claims to various insurance companies electronically.

PROFESSIONAL WORK EXPERIENCE

MV Transportation -VTA ACCESS San Jose, CA 04/2017 – 07/2021

DISPATCHER

Trapeze – Scheduling Clients

Trapeze – Tracker VEH Location

Schedule Editor

Monitor – Google Maps

RADIOS – DRIVERS – ALL YARDS

Phones/CLIENTS –ETA for VEH Arrival

OTP – On time Performance RPTs

Monitoring RTs – Moving Lates

Documentation supporting statements/comments

Verifying Geographic/Location

911 –Emergency and Fire Department client injury-medical attention

Correspondence with Management Daily

Incident Reports

Back-Up to Window –

Inserting Driver Tablets Dozen VEH

Spectra Laboratories Milpitas, CA 10/2016-04/2017

Buyer/Warehouse Assembly

Customer Service Support/Confirmation of Orders

Online Orders-Verification in Client Master – A/R

Phone Orders-Out-of-State Laboratory Supplies

Client Services Orders/Importing out-of-state products/laboratories

Communication within Facilities-other Buyers-Warehouse

Entering Item/Part No. into SAGE 300 – Spectra Lab

Picking up Lab Draws – Delivering Blood Draws to Lab

Packaging/Weighing/Shipping

On-Lok-Lifeways

Front Desk Coordinator/Receptionist San Jose, CA 04/2016-07/2016

Phones/High Call Volume

Scheduling of Patients/Calendar

Email/Correspondence to SW/PCP with Patient Updates

Entering Updated Demographic

Updating Medication List

HIPPA- Compliance Update to Policy & Procedures as needed

MI Pueblo Corporate Finance Department San Jose, CA 10/2015-01/2016

Administrative Assistant Produce Dept.

Process Warehouse Produce Orders 19 Stores

Import Produce Prices to BRData Host System (Oracle)

Export Produce to BRData Warehouse System – Inventory

Phone Orders from Customers/Produce Stores

Ads -Weekly Sales Updates

Update Price List Daily

Fremont Hearing Aid Center Fremont, CA 06/2015 – 09/2015

Front Desk Office/Assistant Manager

Checked in patients at the front desk and answered the phones.

Exchanged patient demographic with referral services from Insurance Carriers and/or Third-party payers.

Scheduled patients for appointments compiled medical records and charts

Verification of insurance, data entry for tracking new patients using Excel.

Google, Inc. Mountain View, CA 08/2014 – 06/2015

QA Control/Data Entry

Completed a range of duties including detecting elements for Google eBooks.

Distinguished errors and tag up to 2,500 pages daily and enter data with 100% accuracy.

Metrix Data System for Statistics/Census

Point180-20/20 Companies San Jose, CA 09/2013 – 08/2014

Customer Service Associate /Sales Representative

Responsible for sourcing and developing client relationships and referrals. \Maintained accurate records of all sales and follow-up activities, in person contact, receiving and verifying credit card information

Competitive Monthly Sales

Various Contract Positions

Bank of America - IRS Contract / Data Entry Union City, CA 03/2014 – 06/2014

Data Entry of IRS Payments

Processing Payments for Levies

Processing Payments for Property Taxes

Refunds

Zazzle -data Entry / Packaging San Jose, CA 10/2013 – 01/2014

Orders

Processing

Threading Designs

Packaging/Shipping

Coast Personnel Quality Control/Assembly Line Santa Clara, CA 03/2013 – 03/2014

Warehouse/Inventory

Packaging

Shipping

Mailings of NFL Tickets to Corporate Business - (Bonus Pkg)

Feeders – Labels/Material Newsletters through conveyer belt – Fast Paced Machines

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