Customer Service Clerk
Resume:
Athena Espinoza
San Tan Valley, AZ 85140
***************@*****.***
Skills
Seasoned Courtesy Clerk providing outstanding customer service to leave good impression. Skilled in answering questions about merchandise, handling returns and refunds and assisting cashiers at checkout. Well-trained Courtesy Clerk experienced in running registers, organizing and locating stock and assisting and lending knowledgeable CRM support. Friendly and outgoing individual recognized for thriving in customer-facing situations. Hardworking courtesy clerk with proven customer service, multitasking and time management abilities. Devoted to giving every customer positive and memorable experience. Thorough understanding of difficult CRM policies and procedures. Expert oversight for moving merchandise, collecting carts and escorting customers to desired items. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Experience
Albertsons, Queen Creek AZ
• Packaged or bagged purchases and assisted customers with in-vehicle loading.
• Oversaw collection shopping carts from parking lot to maintain clean, organized area.
• Escorted customers to desired merchandise location.
• Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
• Delivered exceptional customer service by greeting customers and directing to desired items.
• Followed best practices for bagging items in reusable, plastic and paper bags.
• Assisted customers with price checks, lifting heavy items and addressing other inquiries.
• Maintained store cleanliness and sanitation through [Action] and [Action].
• Answered questions and informed customers of current sales and promotions.
• Educated clients on how to conduct transactions with convenient online solutions.
• Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Education
Name, Location
primavera
Queen Creek
10th grade
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