Operations Supervisor Logistics Management

Alisa Walters

CAREER OBJECTIVE

Diligent professional with 16.5+ years of experience and a proven knowledge of distribution management, logistics management, and process improvement. Aiming to leverage my skills to successfully fill the Matchmaker role at your company.

EXPERIENCE

PITT OHIO, Indianapolis, IN

Operations Supervisor, Jan 2015 - Jun 2018

PITT OHIO, Indianapolis, IN

Key Person, Apr 2012 - Jan 2015

PITT OHIO, Cincinnati, OH

Dispatch Assistant, Jan 2004 - Apr 2014

130 Cambrooke, Hattiesburg, MS, 39402 * 513-***-**** * **********@*****.***

• Plan work assignments and equipment allocations to meet transportation, operations or production goals.

• Resolve worker problems or collaborate with employees to assist in problem resolution. Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.

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Monitor field work to ensure that it is being performed properly and that materials are being used as they should be.

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Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.

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• Enforce safety rules and regulations.

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

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• Process payroll information.

Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

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• Provide clerical support to other departments.

• File and retrieve corporate documents, records, and reports.

• Answer phone calls and direct calls to appropriate parties or take messages.

• Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.

• Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

• Retrieve stored items and trace lost shipments as necessary. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

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Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

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Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

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Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

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• Monitor personnel or equipment locations and utilization to coordinate service and schedules.

• Prepare daily work and run schedules.

EDUCATION

UNIVERSITY OF CINCINNATI

Cincinnati, OH

Business Administration (Jan 2010)

Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

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