**** *. ***** ****** ****, Ste ***-***
South Jordan, Utah 84009
**********@*****.***
Leila Wood
SKILLS
Award winning master cosmetologist & business owner offering 30+ years of excellence and solid experience with superior customer relations, guest retention and education, and upscale salon management. With my ability to think creatively on my feet, I work well with all personality types. I am self motivated and committed to a high work ethic. I have several years experience setting up and working expos and shows geared to both profession and the public. I have great sales and education ability, winning many awards, and am a top performer in this area. Continuing education is very important to me, and I love passing on helpful information to my guests, which dramatically increases their satisfaction and loyalty.
EXPERIENCE
Beauty & Wellness expert, Utah — Master Cosmetologist
2000
●Teaching classes to groups and individuals
●Shows/Expos, creating lesson plans, handouts
●Research, development, and manufacturing: beauty/nutritional products
Simply Irresistible Candies & Gifts, Linden, UT — CEO
JULY 2000 - February 2008
●Management, sales & marketing, customer care, employee training, R&D.
●Performing demos, event planning, retail/wholesale expo orchestration.
Scizzors Salon & Spa, (3) Park City, Provo, Orem, UT — Owner
1989 - 2000
●The top performing Aveda Concept salon in Utah.
●Top producer in customer retention, training, and retailing.
●Staff training, hair show production, marketing.
●Experienced in all aspects of running/promoting an upscale business.
EDUCATION
Mary Kawakami College of Beauty, Provo, Utah — Cosmetology
1986
Multiple award winning student and top performer.
AWARDS
Multiple awards in the areas of customer retention, upselling, retailing, prebooking, employee of the month, and creative hair & makeup design.